Outdoor Centre Group Supervisor at YBC

Gibsons, British Columbia, Canada -

Full Time

Start Date

Immediate

Expiry Date

07 May, 26

Salary

158.93

Posted On

06 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Supervision, Customer Service, Communication, Staff Training, Scheduling, Outdoor Education, Safety Management, Mentorship, Event Coordination, Program Delivery, Team Collaboration, Child-Centered Approach, Administrative Skills, First Aid, Leadership, Facility Maintenance

Industry

Wellness and Fitness Services

Description

Date Posted: November 20th 2025 Position Title: Outdoor Centre Group Supervisor Location: YMCA BC - Camp Elphinstone (1760 YMCA Rd,Gibsons,V0N 1V6, BC) Term: Temporary, Full time Spring Term: April 7th to June 20th, 2026 Fall Term: September 1st to November 15th, 2026 Salary: Starting at $158.93 per day Reports To: Outdoor Education & Events, Assistant Manager Nature & Scope The Outdoor Education & Events Centre is a key operational pillar of YMCA Camp Elphinstone, running primarily during the Spring and Fall seasons. During this time, the camp welcomes a wide range of participants, including school groups of various ages, adult retreats, private rentals, and large-scale events such as weddings. Supervisors play a crucial leadership role in supporting the management team with the execution and supervision of all centre operations. Working as part of a collaborative leadership team, Supervisors ensure the safe, smooth, and engaging delivery of outdoor education programs and events, while upholding the highest standards of customer service. Each Supervisor is responsible for supervising frontline staff teams, maintaining program quality and safety, providing guidance and mentorship, and helping drive a positive participant and staff experience. Although functioning as a cohesive unit, each Supervisor is assigned specific areas of responsibility within the operation. The Group Supervisor is an integral member of the Outdoor Education & Events Centre leadership team, working closely with management to oversee all school group experiences. This role is responsible for coordinating arrivals and departures, serving as the primary on-site contact for teachers, chaperones, and adult leaders, and ensuring strong collaboration between group representatives and camp staff. The Group Supervisor manages multiple groups simultaneously, working alongside other coordinators to ensure smooth program delivery with a high level of attention to detail. The Group Supervisor will be hosting and facilitating groups, delegating tasks to and supporting frontline staff, and maintaining a child-centered approach. The Group Supervisor will also role model behavior and may occasionally lead programs, while providing support in facility upkeep and site maintenance as needed. Major Responsibilities- in this position, you will: * Facilitate the outdoor education experiences of groups and individuals, acting as the host and main contact for assigned groups and rentals, preparing and completing paperwork related to arrival and departure * Assist where needed with coordination and facilitation for all groups engaging in program on site * Assist in staff training, and support, coach and supervise staff members for the duration of the season * Assist where needed with the development of scheduling and the organising of staff placements to ensure adequate coverage across all program areas, maintaining operational ratios and supporting the smooth delivery of activities and services * Maintain YMCA programming & care standards, working to develop and improve new or existing programs and services * Ensure the safety of all members, participants, staff and property by following YMCA standards/policies/procedures and ensuring they are maintained amongst all participants and staff * Interact directly with children and adult guests, establish and maintain positive communication with staff, teachers, participants and adult guests * Liaise with different departments across camp operations in order to organise and communication information relating to group stays Qualification-you bring: * 2 years of relevant, transferable experience across a variety of roles * Previous experience in customer-facing, guest-experience roles is necessary * Previous experience in a supervisory role/supervising staff * Previous experience in a communications-centered role * Previous experience with admin/scheduling * Standard First Aid & CPR-C * Class 5 BC Driver’s License or equivalent * Relevant outdoor certifications such as the ACCT Level 2, NLS or Paddle Canada Instructor qualification (desirable but not required) * Criminal Reference Check with a Vulnerable Sector Screening issued no later than six (6) months preceding start date * 3 successful reference checks About Camp Elphinstone: YMCA Camp Elphinstone, located near Gibsons on the Sunshine Coast, is just a 40-minute ferry ride from Horseshoe Bay, Vancouver. Nestled on 144 acres of temperate rainforest along the shores of Howe Sound, the camp offers a variety of programs for youth ages 5-17 during July and August. These include one- and two-week overnight camps, Leadership Development programs, multi-day paddling and hiking trips, and day camps. From September to June, Camp Elphinstone functions as an Outdoor Education, Event, and Retreat Centre, hosting schools, conferences, weddings, and other special interest groups. Annually, the camp serves over 10,000 participants. YMCA Camp Elphinstone can accommodate and dine up to 472 campers or guests. During July and August, the camp employs around 140 staff and volunteers, while the spring and fall Outdoor Education seasons see a team of 20-50 members. In the winter season, a smaller core team of 10 staff members is maintained. Successful staff at Camp Elphinstone are self-motivated individuals dedicated to helping children and youth thrive in an outdoor camp setting, and they are committed to providing 5-star customer service to all client groups. We acknowledge that the land where YMCA Camp Elphinstone operates is the traditional, unceded territory of the Skwxwú7mesh-ulh Temíx̱w (Squamish) Nation since time immemorial. Further, we recognize that our camp activities extend across the Sunshine Coast, which includes the traditional and unceded territories of several Coast Salish Nations, whose peoples have stewarded and continue to protect and care for the lands, waterways and airways where we are grateful to live, work, play and learn. About YMCA BC: By igniting belonging and championing health equity, YMCA BC strengthens the foundations of community. With over 3,000 employees and volunteers, YMCA BC serves 150,000 individuals of all ages, backgrounds and abilities across hundreds of service locations, from the Sunshine Coast to Fort St. John. As a charity, YMCA BC promotes equitable access to healthier outcomes by providing vital programs and services to help address many of our communities' most pressing social issues, including health and wellness, affordable child care and camps, mental health, employment services and community health. We believe there is potential inside all of us and envision vibrant, healthy and inclusive communities for all. YMCA BC is firmly committed to equity, diversity, inclusion, and belonging (EDIB). By taking an intersectional approach to our programs and services, the YMCA is committed to creating spaces and experiences where everyone feels safe, welcome, and like they belong. Learn more at bc.ymca.ca. Application Process-ready to make a difference? We invite you to apply today and find your WHY! Internal Applicants: Please apply online to this position through the ADP Workforce Now Career Centre. (Myself/Talent/Career Centre) Application Deadline: This process will continue until all positions have been filled. However, please apply early for your preferred positions. Due to longer processing times for visas and work permits – all international candidates who need to apply for a work permit must apply before these deadlines: Spring Season: January 15th 2026, at 11:59pm PST Summer Season: February 29th 2026 at 11:59pm PST If you apply outside of these time frames, the chances of receiving a decision on time will be lower due to high demand for processing applications. Throughout the recruitment process, our main method of contact is via email. As such, we ask that you please monitor your emails regularly and respond to any emails from us in a timely manner. Any delays in communication can significantly impact the recruitment process, especially if deadlines are missed. What to expect: Here is our expected timeline: November * Job Postings go live * Review of Applications * Contacting applicants to offer interview December * First round of interviews begin * Continuous review of applications & offer of interviews January * First round of successful applicants will be contacted * Continuous review of applications & offer of interviews Please include any and all relevant certifications in your online application. You will receive an automated notification to confirm receipt of your application. * If short-listed for a position: We will contact, you to move forward to the next step. Throughout the recruitment process, our main method of contact is via email. As such, we ask that you please monitor your emails regularly and respond to any emails from us in a timely manner. * If not selected for a specific posting: Continue applying for future positions matching your qualifications and interests. Note: Depending on the role, we may be required to prioritize internal applicants. At YMCA BC, we approach each hiring process individually, recognizing that people bring diverse experiences and strengths. If this opportunity speaks to you, we encourage you to apply—even if you don’t meet every listed qualification. Your unique background might be just what we’re looking for. And if this role isn’t the right fit, we hope you’ll continue exploring future opportunities with us that align with your skills and aspirations. YMCA BC is committed to creating an inclusive, accessible environment where all members of our community feel valued, respected, and supported. We encourage applications from the diverse communities in which we live and serve, including but not limited to people of colour, Indigenous people, persons with disabilities, and persons of any sexual orientation or gender identity. We have established policies, procedures, and practices to meet accessibility standards throughout the hiring process. Should you require any accommodation throughout the recruitment process, please do not hesitate to contact our People Services department. Thank you for your interest and application.

Responsibilities

The Group Supervisor facilitates outdoor education experiences for groups, acting as the main contact and ensuring smooth program delivery. They supervise staff, maintain safety standards, and liaise with various departments to coordinate group activities.