*Outdoors* Lead Guest Service Attendant (Kilmarnock) at Flagstop Car Wash

Kilmarnock, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Apr, 26

Salary

16.0

Posted On

09 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Leadership, Sales, Teamwork, Technology Skills, Positive Attitude, Communication, Time Management, Problem Solving, Adaptability, Hygiene, Promoting Memberships, Learning, Encouraging App Usage, Reliability, Outdoor Work

Industry

Consumer Services

Description

Job Details Job Location: Kilmarnock, VA 22482 Position Type: Full Time Education Level: High School Job Shift: Any Job Category: Customer Service Voted as one of Richmond's 2025 Top Workplaces by Richmond Times-Dispatch! Join the Fastest-Growing Car Care Team in Richmond, VA Are you looking for a fresh opportunity in a fast-paced, exciting environment? We are the official Car Wash of VCU, proud partner of the Richmond Flying Squirrels and Richmond Spiders, and we want YOU to join our dynamic team! Employment Status: Full-Time (weekends are required) Locations: With over 30 locations to choose from, we strive to find a location closest to your home. Why Work With Us? Competitive Pay: Your pay starts at $16/hour. On top of that, our talented Guest Service Attendants earn an average of $2.50/hour extra in bonuses and commissions with an average hourly pay of $18.50/hour. With no cap on commissions/bonuses, our top performers have the potential to make even more! Flexible Schedules: Morning, afternoon, and evening shifts available. Growth Opportunities: We promote from within; we don’t just say it; ask the leaders at any of our sites! Outdoor Work: If you like working in the fresh air (winter or summer), this career is for you! Close to Home: With 30 locations, you’ll find a convenient work spot near you. Exceptional Benefits: We take care of our team! Check out the benefits below to see why we are one of the “Top Workplaces” in Richmond, VA. What Makes You a Great Fit: Bring a positive attitude to work daily. Display exceptional customer service skills; bubbly, friendly, outgoing personality. Actively promote and sell memberships to new and existing customers. Maintain a neat appearance and clean hygiene with our professional uniform. Use your tech skills to navigate through our iPads and Kiosks as you assist customers with their accounts. Enjoy working with a team and learning new things about the car wash daily. Show up to work on time and ready to provide a fantastic customer experience to our guests. Encourage customers to download and use our brand-new app for a better car care experience! Benefits: - Health & Wellness Benefits: Up to 100% of your monthly premiums are covered for Medical, Dental, and Vision coverage. - Supplemental Benefits: Critical Illness, Hospital, Accident, Short Term Disability, etc. - Working Advantage Discount Program: Discounts on hotels/flights/cars, and more. - Employee Recognition Opportunities: Recognize employee achievements during meetings or through company newsletters. - Employee Referral Program: Earn up to $300 when we hire your referrals. - Learning & Development Resources: Ongoing Training & Development; Become a Leader! - Technology & Tools: User-friendly app for self-service processes (i.e. scheduling, pay tracking) - Mental Health & Wellness Support: up to (5) Free Counseling Sessions per year. - Social Responsibility: Volunteer Opportunities with local partnerships (VCU, Flying Squirrels, etc). - Transportation Resources: We can provide you with transportation information through the GRTC RideFinders Program - Carpooling or Ridesharing Options. - Educational Support: For college students, we offer College Tuition Assistance. - Financial Wellness: 401K with up to 3% company match - Paid Time Off (PTO): Life happens; use after you accrue! - Free Employee Assistance Program - Free Life Insurance Coverage ($10k) - Free Uniform Shirts - Free Ultimate Car Wash (5 per month) Ready for a career that offers growth, fun, and rewards? Apply today! Qualifications Must be at least 16 years of age. Must have reliable transportation. At least 1 year of experience in a leadership position Must be able to lift 50lbs. Must have exceptional customer service skills. Must be willing to work under all weather conditions, including extreme heat/cold, rain, etc... This position requires weekend work. Applicants must have availability to work on Saturdays and Sundays. RVA Wash Holdings, Inc Dba. Flagstop Car Wash is an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, marital status, or any other legally protected characteristic under applicable federal, state, and local laws. We comply with all applicable laws governing non-discrimination in employment in every location in which we operate. This policy applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Responsibilities

The Lead Guest Service Attendant is responsible for providing exceptional customer service and promoting memberships to customers. They will also assist customers with their accounts using technology and maintain a clean and professional appearance.