Outlet Manager at Accor

Ras Al Khaimah, Ras al-Khaimah, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

27 Jan, 26

Salary

0.0

Posted On

29 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operations Management, Guest Experience, Team Leadership, Financial Management, Compliance, Hygiene Standards, Inventory Control, Communication Skills, Organizational Skills, Problem Solving, Training, Motivation, Customer Service, Upselling, Performance Evaluation, Service Standards

Industry

Hospitality

Description

Company Description Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury. Job Description Operations Management Manage the day-to-day operations of the restaurant, ensuring smooth and efficient service. Supervise all service activities and ensure compliance with resort standards and policies. Monitor food and beverage quality, presentation, and consistency. Maintain accurate stock levels and oversee ordering, storage, and inventory control. Ensure adherence to hygiene, safety, and sanitation standards (HACCP). Guest Experience Deliver an exceptional dining experience by maintaining high service standards. Handle guest inquiries and complaints promptly and professionally. Build and maintain strong relationships with guests, encouraging repeat visits. Team Leadership Recruit, train, supervise, and motivate team members to perform to the highest standards. Conduct regular briefings, performance evaluations, and on-the-job training. Promote teamwork, professionalism, and a positive work culture. Financial Management Achieve financial targets including revenue, cost control, and profitability goals. Analyze sales and expense reports to identify trends and areas for improvement. Implement effective upselling and promotional strategies to maximize revenue. Compliance & Standards Ensure compliance with all resort policies, procedures, and licensing regulations. Maintain accurate records for operations, inventory, and reporting. Regularly review and update standard operating procedures (SOPs). Qualifications Degree or diploma in Hospitality Management or a related field. Minimum 3–5 years of experience in restaurant or outlet management within a five-star hotel or luxury resort. Strong leadership, organizational, and communication skills.

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Responsibilities

Manage the day-to-day operations of the restaurant, ensuring smooth and efficient service while supervising all service activities. Deliver an exceptional dining experience by maintaining high service standards and handling guest inquiries and complaints promptly.