Outlet Manager at Accor

Kathmandu Metropolitan City, Bagamati Province, Nepal -

Full Time

Start Date

Immediate

Expiry Date

01 Jun, 26

Salary

0.0

Posted On

03 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Budget Planning, Revenue Forecasting, Month-End Reporting, Management Meetings, Annual Business Planning, Departmental Briefings, Team Supervision, Guest Relations, Complaint Handling, Recruitment, Performance Review, Staff Training, Business Acumen, Human Resources Management, MS Excel, MS Word

Industry

Hospitality

Description

Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster. Job Description Plan for outlet budget and review forecast on revenue and expenditure on monthly basic Analyze and submit month-end reports and identify deviation from business plan goals Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the outlet Conduct departmental daily briefings to ensure that all pertinent information is well received by team members Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards Build a good relationship with guests or regular patrons. Try to remember individual patron’s names and their preferences to extend a personalized service Handle guests’ complaints and comments tactfully and efficiently Interview, select and recruit outlet employees Identify and develop team members with potential Conduct performance review with the team Constantly monitor team members’ appearance, attitude and degree of professionalism Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business Respond professionally, politely, and efficiently to extraordinary requests and complaints from guests. Responsible and accountable for outlet’s profitability and revenue generation Qualifications Secondary / High school education Additional certification(s) in Food & Beverage will be an advantage Good reading, writing and oral proficiency in English language Ability to speak other languages and basic understanding of local languages will be an advantage Minimum 2 years of relevant experience in a similar capacity Good working knowledge of MS Excel, Word, & PowerPoint High degree of professionalism with sound human resources management and business acumen capabilities Additional Information You will be joining a collaborative and dynamic team that thrives in a supportive and professional environment—whether at one of our vibrant properties or within our innovative corporate offices. Our Purpose: Pioneering The Art of Responsible Hospitality, Connecting Culture with Heartfelt Care Job-Category: Food & Beverage Job Type: Temporary Job Schedule: Full-Time

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Responsibilities

The Outlet Manager is responsible for planning the outlet budget, analyzing monthly financial reports, and participating in management meetings to achieve business goals. Key duties also involve supervising the team, ensuring service standards are met, handling guest interactions, and managing staff recruitment and training.