Outlet Manager - Italian Speaker at JA Resorts & Hotels

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

14 Jan, 26

Salary

0.0

Posted On

16 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluent Italian, Food Hygiene Regulations, Quality Service, Customer Feedback, Team Management, Budget Preparation, Sales Targets, Stock Management, Upselling Techniques, Creative Solutions, Food and Beverage Knowledge, Service Quality, Guest Satisfaction, Menu Management, Communication Skills, Problem Solving

Industry

Hospitality

Description

For this role, we are considering only candidates that speaks fluent Italian and that have experience in busy italian restaurants. Job Summary To assist the Line Manager in planning, organizing and supervising all processes of the outlet and to provide hands-on support to food and beverage associates. Also to ensure the outlet provides quality service that is consistent with the SBU SOP to achieve maximum revenue and profit in line with the budgeted and forecasted projections. Duties and Responsibilities Ensure that all colleagues’ activities adhere to, and support the JA Resorts & Hotels quality standards at all times. Ensure the highest level of service and courtesy are provided to all guests. Ensure that an effective link is maintained between kitchen and service areas. Manage the level, consistency, and quality of table and/ or counter service of all menu items. Ensure that all outlet processes adhere to all food hygiene regulations and procedures. Consistently monitor quality of food and beverages being served and service quality, escalating any major problems and complaints to the Line Manager. Provide specialist advice to guests and colleagues on food and beverages. Actively seek and review guests’ feedback with regard to food quality, service, and overall satisfaction and take appropriate and timely action. Conduct regular team briefings and meetings. Takes full responsibility of the outlet. Apply creative solutions and proposes ideas to grow develop and improve the business. To assist in the preparation of the department budget and the sales and marketing plans. Achieve sales and profit targets and enhance the margins through effective stock management and minimizing controllable costs. Create and prepare monthly promotion to generate revenue. Actively promote the use of up-selling techniques within outlet to exceed guest expectations and increase revenue

Responsibilities

Assist the Line Manager in planning, organizing, and supervising all processes of the outlet while providing hands-on support to food and beverage associates. Ensure quality service consistent with standards to achieve maximum revenue and profit.