Outlet Sales Associate at RH Restoration Hardware

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Sep, 26

Salary

22.0

Posted On

03 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Retail Sales, Customer Experience, Relationship Selling, Product Knowledge, Transaction Processing, Merchandise Presentation, Mac OS, iOS, Microsoft Office, Google Applications

Industry

Design Services

Description

RH Outlets play a vital role in our integrated ecosystem, offering an elevated experience that redefines luxury value in the home furnishings space. With more than 40 locations across North America and Europe, our Outlets curate beautifully crafted pieces, including discontinued, returned, and slightly imperfect items, at the intersection of quality, design, and value. Our Outlets extend the life of our designs, connect our brand to a broader audience, and embody our belief that great design should be both inspiring and accessible. RH is seeking an Outlet Sales Associate who is passionate, sales-driven, and determined to deliver extraordinary customer experiences. Partnering with team members across the store, this role proactively engages customers, ensuring their needs are met with personalized service and attention. The ideal candidate is a driven, customer-focused professional who champions the RH brand, embraces Quality, and builds lasting relationships. YOUR RESPONSIBILITIES * Represent the RH brand through professional communication, a brand-reflective presence, and exceptional service * Engage and educate customers on RH products, highlighting features, benefits, and craftsmanship to support informed purchasing decisions * Develop and maintain expert knowledge of the full RH assortment, services, and policies to confidently meet customer needs * Uphold brand integrity by ensuring merchandise presentation and store appearance reflect the RH aesthetic * Accurately and efficiently process sales transactions, ensuring a seamless purchasing experience * Drive sales performance by actively contributing to team goals and supporting overall store success OUR REQUIREMENTS * 1+ years of experience in retail, preferably in home furnishings * Proven success in exceeding sales objectives through relationship-driven selling and product expertise * Proficiency with Mac operating systems, iOS devices, Microsoft Office, Google applications. PHYSICAL REQUIREMENTS * Lift and move items up to 50 lbs, while utilizing appropriate equipment and adhering to safety guidelines * Maneuver throughout the sales floor and stockroom * Role entails prolonged standing, twisting, stooping, kneeling, squatting, bending, and climbing RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance. At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.

Responsibilities

The associate is responsible for engaging customers and providing personalized service to drive sales of luxury home furnishings. They must maintain expert product knowledge and ensure the store's aesthetic and merchandise presentation align with brand standards.