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Outlet Supervisor at Accor

Makati, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

11 Aug, 26

Salary

0.0

Posted On

13 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Guest Service, Restaurant Operations, Micros, MS Office, Fine-Dining Service, Team Supervision, Conflict Resolution, Sanitation Policies

Industry

Hospitality

Description

Company Description Raffles Makati is a luxurious retreat in the heart of Manila’s financial district, offering 32 elegantly appointed suites with floor-to-ceiling windows showcasing breathtaking city views. Since its opening in 2012, it has become a distinguished hub for art, literature, and culture, located near the Zuellig Building and Ayala Museum. Guests experience legendary Raffles hospitality, complemented by exceptional service from Raffles Butlers. Conveniently accessible from Manila Ninoy Aquino International Airport, Raffles Makati is a seamless blend of heritage, sophistication, and modern elegance. Job Description Leads and supervises the team in all aspects of the department and ensures service standards are followed. Handles guest’s concerns and offers professional, friendly and engaging service. Implements outlet policies, procedures and service standards and follows all safety and sanitation policies when handling food and beverages. Qualifications Graduate of a Degree in Hospitality Management or any related field. Minimum of two (2) years of fine-dining experience in a luxury hotel is an asset. Service-oriented, high guest service skills, strong leadership skills and ability to motivate colleagues to excellence. Strong working knowledge of restaurant operations, Micros and MS Office applications. Job-Category: Food & Beverage Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

Leads and supervises the department team to ensure strict adherence to service standards and safety policies. Manages guest concerns while providing professional and engaging service within the outlet.