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Outlet Supervisor - F&B Service at Minor International

Ras Al Khaimah, Ras al-Khaimah, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

27 Jan, 26

Salary

0.0

Posted On

29 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Organizational Skills, Interpersonal Skills, Problem-Solving, Leadership, Training, Motivating, Monitoring, Sales Projections, Scheduling, Inventory Management, Guest Satisfaction, Teamwork, Attention to Detail, Calm Under Pressure, Customer Service

Industry

Hospitality

Description

Company Description Escape to Ras Al Khaimah for beach, desert, and mountain adventures. The northernmost emirate of the UAE, Ras Al Khaimah enjoys a more tranquil rhythm, yet is only 45 minutes from Dubai. Anantara Mina Ras Al Khaimah Resort offers overwater luxury on the Arabian Gulf in a pristine eco-sanctuary. Nature lovers will relish the open terrain of Ras Al Khaimah. From balmy waters to golden shorelines to rugged desert, adventure abounds. Charter a yacht and sail off into the sunset. Ride across rolling dunes and conquer the mountain peak of Jebel Jais. Job Description Ensure all staff on the floor are meeting and exceeding company standards of guest satisfaction and service Provide leadership, problem solving and decision making in all areas Provide ongoing training, motivating, and monitoring of staff Achieve and/or exceed sales projections Perform office duties such as scheduling, monthly inventory and pass-on Assist in ordering product Conduct employee performance reviews Provide discipline when necessary and complete required documentation Handle guest requests and complaints and authorize compensation when necessary Provide floor support when business levels require including expediting food, preparing and serving beverages, conducting quality checks etc. Adhere to and enforce organizational policies and procedures Actively contribute to a positive and motivating workplace Qualifications Excellent communication and organizational skills Two years’ experience in a similar role Strong interpersonal and problem-solving abilities Highly responsible & reliable Ability to work well under pressure in a fast-paced environment Ability to work cohesively with fellow colleagues as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times

Responsibilities

The Outlet Supervisor is responsible for ensuring that all staff meet and exceed company standards of guest satisfaction and service. This role includes providing leadership, training, and support to staff while managing guest requests and complaints.