Outlets Supervisor at Hotel Albuquerque of Old Town

Albuquerque, New Mexico, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Jun, 26

Salary

20.0

Posted On

12 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Verbal Communication, Multitasking, Supervision, Scheduling, Recruitment, Training, Performance Appraisal, Complaint Resolution, Order Expediting, Guest Experience Focus, Problem Solving, Food Safety, Sanitation, Point Of Sale Systems

Industry

Hospitality

Description

Description WORK, PLAY, & ENJOY LIFE WITH HERITAGE Heritage Companies embodies the culture, spirit, and traditions of New Mexico, while offering a work environment that is focused on the overall employee experience. All employees will experience the exciting perks that only Heritage Companies can provide; including growth opportunities across our companies, generous discounts on hotel room rates, spa, and food at all of our restaurants in the portfolio across the wonderful state of New Mexico! Part-time Hourly Position ranging from $15.00-$20.00 DOE plus benefits.Located in Albuquerque, NM. Working out of Hotel Albuquerque in Old Town. Position Purpose: The Outlets Supervisor is responsible for supporting the Team in making sure that outlet operations run smoothly by supporting a culture of service within the team for the front of the restaurant, Q Bar and Tablao. The Outlets Supervisor is an essential support to the Front of House team in creating unforgettable dining experiences for guests. Supervisory Responsibilities: Host, Server, Bartender, Busser, Food Runner. Essential Duties and Functions/Responsibilities/Tasks: Work under direction of Food & Beverage Director / Restaurant Manager. Maintain high level of positive and professional approach with employees, coworkers, and guests. Maintain a proper flow of service and FOH staffing levels during shift. Create and post schedules for all Front of House team members, and support the Food & Beverage Manager in recruitment, training, assigning work, appraising performance, and addressing complaints and resolving problems. Oversee activities of restaurant staff and expedite customer orders as needed, per company standards and policies. Maintain strong focus on the guest experience and base all of your decision making around making our guests happy, especially when resolving complaints. Resourcefully solve any issues that arise and seize control of any problematic situation. Uphold company food safety, food handling, cleanliness, and sanitation requirements to ensure the health and safety of our guests and staff. Benefits: Part-time employees receive: Dental, Vision and 401k! Full-time employees receive: Medical, Dental, Vision, Life, Short-Term Disability, Accident, Critical Illness & 401k! Requirements Excellent verbal communication and ability to multitask. 1-2 years of kitchen supervision or equivalent combination of education and experience; luxury branded hospitality experience preferred. New Mexico Food Handler Certification, and Alcohol Server Certification. Ability to work on your feet for eight hours or more. Knowledge of Restaurant Point of Sale systems. Must be able to lift/push/reach for/carry 30+ pounds frequently. NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans.Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer.

Responsibilities

The Outlets Supervisor supports the team to ensure smooth outlet operations, focusing on fostering a culture of service across the front of the restaurant, Q Bar, and Tablao. This role is essential in creating unforgettable dining experiences for guests by overseeing staff and maintaining service flow.