Outpatient Administration Coordinator (Part time/ Full time) at Epworth

Geelong, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

23 Feb, 26

Salary

0.0

Posted On

25 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Administrative Support, Communication Skills, Computer Skills, Hospital Administration, Prioritization, Time Management

Industry

Hospitals and Health Care

Description

Company Description Epworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s health system, embracing the latest in evidence-based medicine to pioneer treatments and services for our patients. Our values and purpose define Epworth's approach and delivery. We pride ourselves on communicating and delivering them in a real and meaningful way. Every Patient Matters. The primary function of the Outpatient Coordinator is to provide customer service and administrative support to Epworth staff, patients, visitors, relatives and medical staff. This role is multi-disciplined across outpatient administration department. This role is non-clinical and will incorporate providing a comprehensive reception service directing patients, visitors and staff to appropriate services,and the management of the administrative processing of patients across all aspects of outpatient pre-admission, admission, service delivery and discharge phases. Full time or part time opportunities are available. Job Description You will make an impact by: Providing a comprehensive customer focused service Efficient management of all outpatient program referrals Ensure all referrals are compliant with Health Fund and Compensable contracts Qualifications To be successful in this role… You will be a positive team player with an ability to influence stakeholders at all levels such as Allied Health, Nursing and VMO's. To be successful in this role, you will have Excellent communication and computer skills Previous working experience in a Hospital/Medical Administration department Demonstrated ability to prioritise Demonstrated ability to meet timelines whilst maintaining Customer Service in a fast paced and demanding environment Position Description Inherent Requirements Additional Information At Epworth, everybody matters. It’s the sense of belonging and being part of an organisation that puts the patient in the centre of all that is done. In addition to this, you will have access to: Salary packaging benefits of $9,010 p.a. Flexible work arrangements incl. working-from-home Zero or reduced out-of-pocket expenses for health services at Epworth Discounted private health insurance At Epworth, we care. We care about our patients and we care about our people. We care about keeping everyone safe. We care about valuing and empowering our people, and growing careers. And we care about giving our people support and flexibility to thrive, and contribute to our communities. Enquire / Apply for this Position Sound interesting? To apply, click the I'm Interested button now and attach your CV and cover letter. For more information, refer to the attached position description or contact XXX As a result of Coronavirus (COVID-19), it is a condition of employment with Epworth HealthCare, subject to reasonable exemptions, that you have had COVID-19 vaccinations, including where recommended by public health authorities and booster vaccinations. As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and hold a valid employee Working with Children Check (provided by you). At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all – across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs – that reflect the communities we work in. At Epworth, we care. It is a condition of employment with Epworth HealthCare, subject to reasonable exemptions, that you have had an annual Influenza vaccination, where this is required under Epworth policy. As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and may be required to hold a valid employee Working with Children Check (provided by you). At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all – across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs – that reflect the communities we work in. At Epworth, we care.

Responsibilities

The Outpatient Administration Coordinator provides customer service and administrative support to staff, patients, and medical personnel. This includes managing outpatient program referrals and ensuring compliance with health fund contracts.