Outpatient Behavioral Health Care Coordinator at Tri-County Community Action Agency

Johnston, Rhode Island, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Jan, 26

Salary

0.0

Posted On

17 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Outreach, Support Services, Screening Services, Referral Management, Scheduling, Patient Communication, Crisis Management, Insurance Authorization, Team Collaboration, Community Resources, Patient Education, Continuing Education, Case Management, Bilingual Skills, CPR Certification

Industry

Non-profit Organizations

Description

Outpatient Behavioral Health Care Coordinator Part-time (20 hours per week) Johnson, RI General Responsibility: The Outpatient Behavioral Health (OBH) Care Coordinator is primarily responsible to provide various outreach, support and screening services to assess and connect patients to their appropriate behavioral health needs. The OBH Care Coordinator is accessible and visibly present to OBH Clinicians and Primary Care teams during clinic hours. Specific Responsibilities: 1. Assisting with managing referrals for Outpatient Behavioral Health services through completion of phone assessments, referral triage and tracking. 2. Managing scheduling for initial OBH appointments and missed appointments for clinical team. 3. Outreaching patients via telephone to address immediate and urgent needs, determine need for further assessment or treatment either by the health center or by referral to another organization 4. Assisting Outpatient Behavioral Health Clinicians and Director with tracking and outreach for patients needing follow-up appointments. 5. Assessing and communicating any urgent clinical needs/crisis calls from patients to BH team for immediate assistance. 6. Obtaining insurance authorizations as necessary. 7. Participating in Behavioral Health staff meetings, multidisciplinary teams, and individual supervision sessions with the Outpatient Behavioral Health Director. 8. Maintaining updated community resource and patient education materials related to BH (community health resources, insurance information, chronic disease management and social determinants of health). 9. Participating in continuing education programs, including one (1) annual training program on compliance with OSHA's Blood borne Pathogen Standard. Required Qualifications: Bachelor’s Degree in social work, psychology or related field required. Previous work experience in a medical setting or client/patient centered community agency preferred. Experience serving a population from diverse educations, economic and cultural backgrounds. Experience with case management preferred. CPR Certification. Bilingual is an asset, but is not required. Competitive Benefit Package: We offer an excellent, competitive salary and benefits package including Health, Dental, Vision, Life, and Disability insurance, as well as a 403b Savings Plan/Pension with an Agency match, Vacation, Sick, Holiday time and access to Agency-sponsored EAP services for employees and their families. Many training opportunities are available that include, but are not limited to various educational experiences, certificate programs, CPR and First Aid training as well as ongoing occasions for additional learning. Tri-County is a qualified entity for employees to access loan repayment opportunities. Application Process: Please visit our website at www.tricountyri.org [http://www.tricountyri.org/] to apply and view other current openings. Click on the Career Opportunities link on the bottom of the page. Tri-County Community Action Agency is an Equal Opportunity and Affirmative Action Employer. Tri-County is committed to treating all applicants and employees fairly based on their abilities, achievements, and experience without regard to race, color, national origin, religion, sex, age, disability, veteran status, sexual orientation, limited English proficiency (LEP), gender identity, or any other classification protected by law.

Responsibilities

The Outpatient Behavioral Health Care Coordinator provides outreach, support, and screening services to assess and connect patients to their behavioral health needs. They manage referrals, scheduling, and urgent patient communications while collaborating with clinicians and the behavioral health team.