Outpatient Booking and Capacity Coordinator

at  Sherwood Forest Hospitals NHS Foundation Trust

Join our dynamic Booking team as an Outpatient Booking and Capacity Coordinator at King’s Mill Hospital!
Are you a motivated and detail-oriented individual who thrives on delivering top-notch patient and customer care? If so, we have the perfect role for you!

Coordinate an effective and efficient Outpatient Booking service for all staff at Sherwood Forest Hospitals.
Maintain and administer accurate capacity and utilisation data to ensure optimal use of resources.
Enhance the utilisation of Outpatient Clinic Space through strategic planning and management.
Develop and maintain the electronic floor planner to streamline operations.
Ensure accurate recording of all outpatient activity on Careflow and Intouch systems.
Lead training sessions for staff on the online booking system.
Continuously review and improve existing working methods to enhance efficiency.
Pilot and implement new procedures and systems to stay ahead in healthcare management.
Act as the point of contact for nursing staff, Ops support managers, and booking managers to ensure clinics run smoothly.
Stay up-to-date with mandatory training to maintain high standards of care.
Provide support to the team as needed to foster a collaborative environment.
If you’re ready to embark on an exciting journey, apply today to become part of our team. Your attention to detail and commitment to patient care will play a vital role in our mission to provide outstanding healthcare services.
To see the full detailed job description and the main responsibilities of the job please refer the job description attached.
Thank you for your interest in this role.
Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we are the Health Service Journal’s Trust of the Year in 2020.
The Care Quality Commission rated King’s Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care.
For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.
Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you.
Our culture of learning, compassion and taking a person-centred approach are at the roots of our organisation.
We would love you to join us.
To see the full detailed job description and the main responsibilities of the job please refer the job description attached