Outpatient Clinical Care Assistant - Ambulatory Operations at Cleveland Clinic

Mayfield Heights, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Feb, 26

Salary

0.0

Posted On

16 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Care, Vital Signs, Health Maintenance, Point Of Care Testing, Wound Care, Electronic Health Record, Collaboration, Emergency Response, Regulatory Compliance, Administrative Duties, Clinical Support, Teamwork, Adaptability, Communication, Patient Preparation, Supply Management

Industry

Hospitals and Health Care

Description

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Outpatient Clinical Care Assistant - Ambulatory Operations Location Mayfield Hts Facility Hillcrest Hospital Department Ambulatory Operations Transition-Regional Operations Job Code G13002 Shift Days Schedule 8:00am-4:30pm/6:30am-8:00pm Job Summary Job Details Join Cleveland Clinic and experience world-class healthcare at its best. Cleveland Clinic Hillcrest Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. Here, you will work alongside a dedicated team of caregivers, receive endless support and appreciation, and build a rewarding career. In this role, you will partake in our growing ambulatory team as an Outpatient Clinical Care Assistant, where collaboration, adaptability, and patient-centered care are at the heart of everything we do. In this role, you’ll support both clinical and administrative functions including rooming patients and taking full vital signs, updating health maintenance records, and managing in-basket tasks like refills, MyChart messages and prior authorizations. You’ll help maintain a smooth, well-stocked clinical environment and play a key role in ensuring efficient daily operations. As part of a newly established ambulatory site, you’ll be joining a highly engaged, team-driven environment with strong leadership support and a shared commitment to exceptional care Caregivers in this role will work day shifts from around 8:00 am to 4:30 pm, with possible alternate start and end times based off department needs. Potential evenings and weekends to meet organizational needs. Caregivers should also be aware that there may be floating to other locations as needed. A caregiver who excels in this role will: Complete the rooming process, including vitals, height, weight, and completion of intake questions and documents and reports abnormal findings to RN or LIP. Collect patient specimens, perform Point of Care Testing, and prepare specimens for transport to the lab. Prepare patients for exams, tests and procedures and assist with exams, treatments and procedures using sterile techniques as applicable. Perform patient treatments as directed, to include the application of heat or cold, simple sterile dressing changes, and application and removal of casts, braces, and splints. Assist with wound care under the direction of the LIP. Document in the electronic health record and assists with management of in-baskets and closure of care gaps. Assist with setting up the clinic for daily operations and closing clinic in accordance with departmental guidelines. Collaborate with members of the health care team to promote the delivery of patient care and the overall functioning of the department. Initiate CPR and other emergency measures as required. Assist in regulatory and safety monitoring and compliance audits as directed. Stock supplies and linens as applicable. Cleans, monitors expiration dates and restocks dressing supply cart, checks AED units and oxygen tanks, and empties needle boxes using appropriate safety measures. Maintain all designated work areas in a clean and orderly manner. Perform administrative or clerical duties as assigned, including filing, reception, scheduling, data entry, patient outreach, and patient registration. Minimum qualifications for the ideal future caregiver include: High school diploma or GED Basic Life Support (BLS) certification through the American Heart Association (AHA) Minimum one-year recent health care experience in a hospital, ambulatory, homecare, assistant living, nursing home or long-term care setting Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/ Physical Requirements: Requires full body motion to move and lift patients, manual finger dexterity with good eye-hand coordination; involves extensive standing and walking. Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Personal Protective Equipment: Follows standard precautions using personal protective equipment as required. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. Please review the Equal Employment Opportunity poster. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities We know that fully supporting our caregivers is what creates the best outcomes for our patients. Our outstanding, comprehensive offerings are an investment in your health, well-being and future. What began in Cleveland in 1921 has grown to include locations throughout, the U.S. and even other countries. For you, that means more opportunities to learn, grow and serve patients — while finding caring, thriving communities both at work and at home. Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education. Headquartered in Cleveland, Ohio, it was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation. Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States. U.S. News & World Report consistently names Cleveland Clinic as one of the nation’s best hospitals in its annual “America’s Best Hospitals” survey. Among Cleveland Clinic’s 70,800 employees worldwide represent 140 medical specialties and subspecialties. Cleveland Clinic is a 6,500-bed health system that includes a 173-acre main campus near downtown Cleveland, 19 hospitals, more than 220 outpatient facilities, and locations in southeast Florida; Las Vegas, Nevada; Toronto, Canada; Abu Dhabi, UAE; and London, England.

Responsibilities

The Outpatient Clinical Care Assistant will support both clinical and administrative functions, including rooming patients, taking vital signs, and managing in-basket tasks. They will also assist with maintaining a smooth clinical environment and ensuring efficient daily operations.