Outpatient Patient Care Technician at Harlan County Health System

Alma, Nebraska, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Apr, 26

Salary

0.0

Posted On

28 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Care, Communication, Interpersonal Skills, Attention to Detail, Organizational Skills, Clinical Support, Documentation, Patient Flow, Infection Control, Technical Skills, BLS Certification, Team Collaboration, Patient Interaction, Appointment Scheduling, Vital Signs Monitoring, Safety Protocols

Industry

Hospitals and Health Care

Description

Description Position Summary: Patient Care Technician (PCT) support outpatient clinical operations by assisting providers and nursing staff with patient preparation, clinical support tasks, and clinic flow. This role serves as a key point of contact for patients during clinic visits and helps ensure safe, efficient, and patient-centered outpatient care. Essential Job Functions: Clinical & Technical Support Greet, room, and prepare patients for outpatient appointments Obtain and document vital signs Perform clinic-approved technical skills Assist providers and nursing staff with outpatient exams and minor procedures Observe patients and report abnormal findings or concerns promptly Patient Flow & Experience Support efficient patient throughput to maintain clinic schedules Provide basic visit-related instructions to patients as directed Respond professionally to patient questions and concerns within role scope Coordinate with clinical staff to ensure timely room turnover Documentation & Systems Prepare and review clinic charts prior to patient appointments to ensure completeness and readiness for provider visits Accurately document patient information and clinical data in the electronic medical record (EMR) Verify patient information during intake and update records as needed Communicate relevant patient information to the care team Clinic Environment & Safety Prepare, clean, and stock exam rooms between patients Clean and disinfect equipment according to outpatient infection control standards Maintain a safe, organized, and professional clinic environment Operations Support Answer phones and route calls appropriately as needed Assist with scheduling, rescheduling, and confirming patient appointments Perform other clinic-related duties as assigned to support outpatient operations Requirements Qualifications: Required High School Diploma or equivalent required Basic Life Support (BLS) certification required upon hire or within 90 days Preferred Patient Care Technician (PCT) training or equivalent healthcare experience preferred Previous outpatient or ambulatory clinical experience preferred Completion of a State of Nebraska approved Certified Nursing Assistant (CNA) training program preferred Core Competencies Strong communication and interpersonal skills Ability to work effectively in a fast-paced, appointment-driven environment Professional, patient-centered approach to care Strong attention to detail and organizational skills Ability to follow clinical protocols and work within defined scope Ability to work independently and collaboratively within a healthcare team Working Conditions: Primarily clinical and office-based with routine computer use, direct patient interaction, and frequent movement throughout care areas. Must be able to lift up to 35 pounds occasionally, stand/walk for extended periods. This job description is intended to summarize key responsibilities and requirements. Duties may change at any time. HCHS is an equal opportunity employer.

Responsibilities

The Patient Care Technician supports outpatient clinical operations by assisting providers and nursing staff with patient preparation and clinical support tasks. They serve as a key point of contact for patients, ensuring safe and efficient outpatient care.