Outpatient Services Manager at Telos U, LLC

Orem, Utah, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Jun, 26

Salary

0.0

Posted On

05 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Clinical Leadership, Operational Leadership, Evidence-Based Care, Regulatory Compliance, Staff Supervision, Census Management, Financial Accountability, Risk Management, Level-of-Care Placement, Treatment Planning, Budget Management, Productivity Monitoring, Family Programming, Community Outreach, Program Evaluation, Curriculum Development

Industry

Mental Health Care

Description

Description The Outpatient Services Manager provides clinical and operational leadership for the Telos PrTMS, Intensive Outpatient, and Partial Hospitalization programs. This role ensures delivery of high-quality, evidence-based care while maintaining regulatory compliance, staff supervision, census management, and financial accountability. Duties and Responsibilities Clinical Oversight & Program Quality Oversee daily operations of program services Ensure programming aligns with best practices and evidence-based treatment models Maintain appropriate therapeutic structure, curriculum, and group schedules Review and monitor treatment plans for clinical appropriateness and documentation quality Support crisis intervention and risk management as needed Ensure appropriate level-of-care placement and step-down/up transitions Staff Supervision & Development Supervise therapists, case managers, technicians and support staff Hire, train, and develop assigned staff members per program requirements Provide regular clinical supervision (as license allows) Facilitate weekly program meetings with program staff Promote a culture of collaboration, accountability, and clinical excellence Compliance & Documentation Ensure compliance with licensing and regulatory standards Audit documentation completion, timeliness, and quality. Financial & Operational Oversight Manage program budgets in partnership with executive leadership Monitor productivity standards and billing compliance Ensure staff schedules align with census and productivity expectations Identify operational inefficiencies and implement improvements Family & Community Engagement Ensure appropriate family programming and communication Maintain relationships with referral partners, hospitals, and community providers Communicate services with families enrolled in other Telos programs Represent the program in community outreach events when needed Program Development & Innovation Evaluate program outcomes and client satisfaction data Develop new tracks, specialty groups, or curriculum enhancements Support strategic growth initiatives Requirements Requirements Utah State clinical license (LMFT, LCSW, etc.) Master's level or higher Professional documentation and charting skills Experience in treating youth and young adults Comfortable with team approach Preferred Qualifications Previous experience supervising other employees Working knowledge of Family Systems Theory Special training in working with emotional dysregulation Benefits Offered Robust health insurance with multiple packages offered Dental Vision PTO Holidays Discounts with local companies Up to $500 reimbursement for CEU per year Therapists (LMFT, LCSW, CMHC) will also be trained in family system models, individual therapy models, and group therapy

Responsibilities

The Outpatient Services Manager provides clinical and operational leadership for Intensive Outpatient and Partial Hospitalization programs, ensuring high-quality, evidence-based care delivery while managing compliance, staff, census, and finances. Key duties include overseeing daily operations, providing staff supervision, ensuring regulatory compliance, managing budgets, and engaging with families and community referral partners.