Outpatient Treatment Coach at Serenity Mental Health

Alpharetta, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Apr, 26

Salary

0.0

Posted On

20 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Empathy, Communication Skills, Patience, Emotional Awareness, Customer Service, Goal-Setting, Mindfulness, Journaling, Supportive Environment, Treatment Monitoring, Record Keeping, Professionalism, Safety Standards, Compliance, Encouragement

Industry

Mental Health Care

Description

Outpatient Treatment Coach – Mental Health Clinic (TMS) Location: Alpharetta, GA Employment Type: Full-Time Compensation: Competitive pay + growth opportunities Guide and support patients through outpatient mental health treatment in a compassionate, structured clinical setting. This role is ideal for individuals with customer service, hospitality, or caregiving experience who want meaningful work helping others — no healthcare experience required. About the Role Support patients during scheduled outpatient treatment sessions Provide consistency, encouragement, and a calming presence throughout care Help create a welcoming, respectful, and supportive clinic environment No medical background required — full paid training and national certification provided. Key Responsibilities Provide one-on-one support to patients during outpatient treatment sessions Operate and monitor treatment equipment (training provided) Encourage patients using positive tools such as goal-setting, journaling, and mindfulness Maintain accurate treatment records and communicate clearly with medical staff Ensure each patient experience is professional, supportive, and respectful Follow clinic protocols, safety standards, and compliance requirements Requirements (Must-Haves) 2+ years of full-time professional experience in any field Clear, professional verbal and written communication skills Strong empathy, patience, and emotional awareness Reliable, punctual, and receptive to coaching Authorized to work in the United States Ability to pass a background check and drug screening Nice-to-Haves Experience in customer service, hospitality, education, retail, or caregiving Interest in mental health, wellness, or patient support Comfort working closely with individuals in a clinical or service setting Pay & Benefits Competitive pay with advancement opportunities 90% employer-paid medical, dental, and vision insurance 401(k) retirement plan 10 PTO days (15 after first year) 10 paid holidays Paid training and national certification Supportive, mission-driven work environment About Serenity Healthcare Serenity Healthcare is a national mental health provider offering FDA-cleared, evidence-based outpatient treatments for depression, anxiety, PTSD, and related conditions. Through innovative technology, including Transcranial Magnetic Stimulation (TMS), we help patients find relief when traditional treatments haven’t worked. Serenity Healthcare is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening.

Responsibilities

Support patients during outpatient treatment sessions and provide one-on-one assistance. Maintain accurate treatment records and ensure a professional and supportive patient experience.