Outreach Care Coordinator at Moontech

Las Vegas, Nevada, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Jul, 26

Salary

0.0

Posted On

22 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient outreach, Medical scheduling, Patient engagement, EHR systems, eClinicalWorks, Phone communication, Customer service, HIPAA compliance, Time management, Organizational skills, Preventive care coordination, Data documentation

Industry

Description

Description Join Sunset Clinic, a growing healthcare organization focused on preventive care and proudly part of Primor Health. We are seeking a highly motivated Patient Outreach Coordinator to support our clinical team by engaging patients and ensuring they receive timely care. This role is critical in helping patients schedule appointments, complete preventive screenings, and stay connected with their healthcare providers. The ideal candidate is professional, personable, organized, and results-driven, with experience in medical scheduling, patient engagement, or healthcare outreach. If you enjoy speaking with patients, helping coordinate care, and working in a mission-driven healthcare environment, we would love to meet you. Key Responsibilities Conduct outbound patient outreach calls to schedule appointments, including: Annual visits Transitional care management Follow-ups Preventive screenings Assist patients with scheduling, rescheduling, and appointment reminders Support population health initiatives by helping patients complete recommended care Document patient interactions accurately in the electronic health record (EHR) Collaborate with providers and clinic staff to optimize scheduling and patient access Maintain professionalism and protect patient confidentiality (HIPAA compliance) Improve patient engagement and appointment completion rates Compensation Competitive hourly pay based on experience Performance growth opportunities Schedule Monday through Friday during standard business hours; no weekends required Why Join Our Team Mission-driven healthcare organization Collaborative clinical environment Opportunity to make a direct impact on patient care Stable full-time position with growth potential Our outreach team plays an essential role in helping patients receive the care they need. Apply today to help improve access to quality healthcare in our community. Requirements 1+ year experience in: Medical office, patient scheduling, healthcare outreach, or call center environment Strong phone communication and patient service skills Experience with EHR systems (eClinicalWorks preferred) Ability to manage high call volumes while maintaining quality interactions Strong organizational and time management skills Bilingual candidates (Spanish, Vietnamese, or other languages) strongly encouraged to apply

Responsibilities

The Outreach Care Coordinator conducts outbound calls to schedule patient appointments, including annual visits and preventive screenings. They also document interactions in the EHR and collaborate with clinical staff to optimize patient access and care completion.