Outreach Clerk at Tolono Public Library District

Tolono, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Jun, 26

Salary

0.0

Posted On

06 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Program Development, Outreach Services, Community Engagement, Partnership Development, Literacy Promotion, Customer Service, Online Catalog Use, Electronic Resource Access, Circulation Procedures, Information Retrieval, MS Office, Driving, Communication, Organization, Teamwork, Event Setup

Industry

Description

Description Outreach Clerk Job Description The Outreach Clerk is responsible for supporting outreach services and programs under the general direction of the Community Engagement Librarian. Major responsibilities include assisting in developing programs and services and supporting programming, particularly in relation to outreach services. Schedule: TBA Reports to: Library Director Community Engagement Librarian Duties and Responsibilities Carries out visits to community events, community organizations, businesses, and senior centers. This includes preparing and compiling appropriate materials beforehand, and conducting programming as requested. With the guidance of the Community Engagement Librarian, develop partnerships with the community. Promotes reading and literacy to children, family, and underserved populations at outreach events. Maintain and cultivate contact with the general community. Assists customers in accessing community services. Assists customers in using the online catalog and other electronic tools and resources; assists and instructs customers in using library services, equipment, and facilities. Assists customers in applying for a library card; utilizes computer hardware and software to enter and retrieve customer information. Assists customers with holds, circulation and accessing TPLD services and resources. Anticipates customer needs and delivers timely, accurate information/solutions. Listens and actively promotes cooperation and trust to meet customer needs. Attends meetings and workshops, when directed, related to programming and outreach. Assists in setting up outreach events Process donated materials for inclusion in outreach giveaways or book fundraisers. On occasion, may need to fill in as circulation clerk, and perform duties such as check-in/check-out procedures, answering the telephone, placing holds as requested by patrons, preparing library cards for patrons, and shelving materials. Minimum Requirements High School Diploma or Equivalent Highly organized with the ability to work independently and as part of a team. Ability to bend, stoop, lift book bags, push loaded book carts Excellent customer services skills Solid working knowledge of MS Office Valid Driver’s license Ability to work a varied schedule inclusive of evenings and weekends Strong written and oral communication skills. Preferred Public Library Experience One-two years of customer service experience Associate’s or Bachelor’s degree in related field Requirements Minimum Requirements High School Diploma or Equivalent Highly organized with the ability to work independently and as part of a team. Ability to bend, stoop, lift book bags, push loaded book carts Excellent customer services skills Solid working knowledge of MS Office Valid Driver’s license Ability to work a varied schedule inclusive of evenings and weekends Strong written and oral communication skills. Preferred Public Library Experience One-two years of customer service experience Associate’s or Bachelor’s degree in related field

Responsibilities

The Outreach Clerk supports outreach services and programs by assisting in developing programs, conducting outreach visits to various community locations, and promoting reading and literacy to diverse populations. This role also involves assisting customers with library services, electronic tools, and occasionally filling in for circulation desk duties.