WIRRAL & LIVERPOOL CITY REGION | FULL-TIME

At Positive Impact Care Group, we’re not here to tick boxes. We’re here to transform care. We believe in doing things the right way, leading with values, building services around people, and backing our teams to grow and thrive.
We’re now looking for a passionate and driven Outreach Manager to lead our growing outreach service across The Wirral and Liverpool
Outreach support means delivering flexible, person-centred care for people in their own homes or out in the community — helping individuals live as independently as possible while being safely supported with the things that matter most to them. No institutions. No one-size-fits-all. Just real-life support that fits around real lives.
Opertunity - This is your opportunity to step into a role with real purpose and job satisfaction. You’ll shape the future of a developing service, support people to live independently, and build your career as the service grows.

You’ll be:

• Leading, motivating, and supporting outreach teams to deliver consistent, high-quality support
• Managing new referrals, assessment and transition processes with local partners
• Overseeing safe staffing, rota planning, and service delivery across multiple outreach packages
• Ensuring compliance with CQC regulations and safeguarding requirements
• Building strong relationships with families, commissioners, health professionals, and internal teams
• Monitoring outcomes and quality assurance, ensuring person-led support that meets individual goals
• Contributing to service development, growth planning, and business targets
• Creating a culture that reflects our TEAMS values:
• Transparency, Engagement, Authenticity, Motivation, Sustainability
• Working closely alongside and being supported by our Registered Manager, who provides day-to-day oversight, guidance, and additional leadership capacity
• What we’re looking for
• A confident, experienced leader with a background in community-based services, outreach, or supported living
• A strong understanding of CQC standards, risk management, and safeguarding
• Someone who thrives in a fast-paced, evolving environment
• An excellent communicator who can influence, support, and challenge when needed
• Someone who genuinely wants to build a service, not just manage one
• A person who leads with integrity and brings energy, ambition, and people-first thinking
• Most importantly, someone who’s looking for real job satisfaction, who wants to see the impact of their work every day, and feel proud of the difference they mak

WHAT YOU’LL BE DOING

This is a leadership role where you’ll be both strategic and hands-on. You’ll be responsible for managing outreach packages that support people with learning disabilities, autism, and complex needs to live independently in their own homes and communities.

You’ll be:

• Leading, motivating, and supporting outreach teams to deliver consistent, high-quality support
• Managing new referrals, assessment and transition processes with local partners
• Overseeing safe staffing, rota planning, and service delivery across multiple outreach packages
• Ensuring compliance with CQC regulations and safeguarding requirements
• Building strong relationships with families, commissioners, health professionals, and internal teams
• Monitoring outcomes and quality assurance, ensuring person-led support that meets individual goals
• Contributing to service development, growth planning, and business targets
• Creating a culture that reflects our TEAMS values:
• Transparency, Engagement, Authenticity, Motivation, Sustainability
• Working closely alongside and being supported by our Registered Manager, who provides day-to-day oversight, guidance, and additional leadership capacity
• What we’re looking for
• A confident, experienced leader with a background in community-based services, outreach, or supported living
• A strong understanding of CQC standards, risk management, and safeguarding
• Someone who thrives in a fast-paced, evolving environment
• An excellent communicator who can influence, support, and challenge when needed
• Someone who genuinely wants to build a service, not just manage one
• A person who leads with integrity and brings energy, ambition, and people-first thinking
• Most importantly, someone who’s looking for real job satisfaction, who wants to see the impact of their work every day, and feel proud of the difference they make

SOUND LIKE YOUR KIND OF ROLE?

If you’re ready to lead with passion, grow your career, and be part of something meaningful, we’d love to hear from you.
Apply now or get in touch with our team at info@positiveimpactcare.com
Job Type: Full-time
Pay: Competitive, discussed at interview
Expected Hours: 37.5 to 40 per week
Location: Liverpool City Centre HQ with regular travel across Wirral and the wider Liverpool City Region