Outreach Service Technician/Phlebotomist Full-time at Marshall Health Network

Point Pleasant, West Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Feb, 26

Salary

0.0

Posted On

15 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Phlebotomy, Customer Service, Clerical Duties, Teamwork, Quality Improvement, Safety Policies, Infection Control, Specimen Collection, Document Scanning, Client Billing, Communication, Time Management, Centrifuge Operation, Patient Registration, Courier Services, Record Keeping

Industry

Hospitals and Health Care

Description

Rivers Health is seeking a full-time outreach service technician with phlebotomy training. This position is responsible for receiving, verifying and processing outreach laboratory orders from outreach facilities/nursing homes utilizing the Hospital's outreach services. ESSENTIAL JOB FUNCTIONS: 1. Receives and assures accuracy of outreach laboratory specimens, verifies demographics, registers patients with high rate of accuracy. 1. Takes messages from outreach facilities/nursing homes and forward timely and accurately to Coordinator of Outreach Services or other appropriate hospital personnel/department. 1. Perform other clerical department duties as assigned or requested. 1. Follows safety and infection control policies of the laboratory and all other hospital and department policies and procedures. 1. Participates in all mandated inservice programs on an annual basis. 1. Demonstrates excellence in customer service skills. 1. Fosters an atmosphere of teamwork and collaboration. 1. Participates in quality improvement activities including serving on quality improvement teams. 1. Complies with Corporate Policies, Departmental Policies and Procedures and Employee Handbook. 1. Utilizes centrifuge as needed. 1. Other duties that may be assigned. 1. Scan documents as needed. 1. Assist with client billing, SVI as needed. 1. Collects specimens from patients in a manner that supports the guest relations policy of the hospital. Using 2 identifiers. 1. Identify, accession, and distribute samples within department policy and procedure. 1. Prepare samples properly for testing by reference laboratory in appropriate fashion. (ie: DHL, Airborne, Fedex, US Mail, etc.) 1. Ensures that adequate supplies are available to complete anticipated volume of testing. 1. Follows safety and infection control policies of the laboratory and all other hospital and department policies and procedures. 1. Participates in all mandated inservice programs on an annual basis. 1. Demonstrates excellence in customer service skills. 1. Fosters an atmosphere of teamwork and collaboration. 1. Participates in quality improvement activities including serving on quality improvement teams. 1. Complies with Corporate Policies, Departmental Policies and Procedures and Personnel Employee Handbook. 1. Stocks and cleans work areas as required. 1. Performs general clerical duties, including filing, answering phones, greeting all customers, distributing patient reports. 1. Provide courier services as directed by supervisor to outside accounts, utilizing private or corporate owned vehicles. 1. On call as directed. 1. Respond to all calls within a 15-minute time frame. 1. Must have cell phone close by and charged accordingly. Qualifications EDUCATION AND FORMAL TRAINING: Completion of high school or equivalent. Specialized training in secretarial/computer recommended. Valid driver's license with a good driving record required. Phlebotomy training from a Licensed Program WORK EXPERIENCE: Three to six months preferred.

Responsibilities

The Outreach Service Technician/Phlebotomist is responsible for receiving, verifying, and processing outreach laboratory orders from facilities and nursing homes. This role includes collecting specimens, ensuring accuracy in patient registration, and maintaining compliance with safety and infection control policies.