Job Title: Onboarding Executive
Location: Cardiff (with 1-2 days per week WFH)
Salary: Up to £30,000 per annum + Bonus
Our Client:
A leader in the beauty and skincare research industry, our client’s mission is to connect individuals with exciting marketing trials, providing valuable insights while offering participants exclusive opportunities to test cutting-edge beauty and skincare products.
The Role:
As an Onboarding Executive, you will be at the forefront of driving recruitment for marketing trials on behalf of prestigious beauty brands such as L’Oréal, Nivea, and Boots. This is a proactive role that requires you to take ownership of building and maintaining a comprehensive database of trial participants. Your primary responsibility will be to actively identify, engage, and onboard individuals who are eager to take part in exciting beauty and skincare product trials. Your ability to communicate effectively, build relationships, and meet recruitment targets will be key to your success.

Key Responsibilities:

• Actively reach out to potential participants via phone, email, social media, and other channels to promote marketing trials.
• Develop and maintain a robust database of participants by researching and sourcing individuals who match trial criteria.
• Identify new ways to generate leads and attract participants to marketing trials.
• Build strong, lasting relationships with participants to encourage ongoing involvement and referrals.
• Guide participants through the sign-up process, ensuring a seamless and positive experience.
• Work closely with and manage internal teams to ensure the successful coordination and execution of marketing trials.
• Ensure all administrative tasks related to onboarding, including data entry and record-keeping, are completed accurately and efficiently.

Key Skills & Experience Required:

• A self-starter who thrives in an outbound-focused role and is comfortable reaching out to new people.
• Highly literate with excellent written and verbal communication skills.
• Strong administrative and organisational skills with exceptional attention to detail.
• Great at building rapport and persuading individuals to participate in trials.
• Previous experience in customer-facing roles, sales, recruitment, or lead generation is highly desirable.
• A genuine interest in the beauty and skincare industry is a plus.
• Able to juggle multiple priorities and manage workloads efficiently in a fast-paced environment.

What We Offer:

• Competitive salary of up to £30,000 per annum.
• Performance-based bonus scheme tied to recruitment number and successful trials completed
• Exciting opportunities to collaborate with globally recognised beauty brands.
• A dynamic, friendly, and supportive office environment in Cardiff.

This role is ideal for an ambitious, proactive individual who thrives on outbound engagement and enjoys the challenge of building and maintaining a vibrant database of participants. If you’re ready to make an impact in the beauty and skincare industry, we want to hear from yo

• Actively reach out to potential participants via phone, email, social media, and other channels to promote marketing trials.
• Develop and maintain a robust database of participants by researching and sourcing individuals who match trial criteria.
• Identify new ways to generate leads and attract participants to marketing trials.
• Build strong, lasting relationships with participants to encourage ongoing involvement and referrals.
• Guide participants through the sign-up process, ensuring a seamless and positive experience.
• Work closely with and manage internal teams to ensure the successful coordination and execution of marketing trials.
• Ensure all administrative tasks related to onboarding, including data entry and record-keeping, are completed accurately and efficiently