Position Summary
Kelowna’s Gospel Mission (KGM) is a faith-based, non-profit organization dedicated to restoring hope and dignity to those in need. Guided by compassion and a servant’s heart, we provide essential services like emergency shelters, outreach programs, a dental clinic, a vibrant thrift store, and transitional housing. By ministering to the whole person—spirit, soul, and body—we create a community rooted in faith and love. Discover more about our mission and impact at www.kelownagospelmission.ca
We are looking for an Outreach Worker. The primary purpose of this position is to target a chronically unsheltered population that are unwilling or unable to access a shelter or needed services, to advocate for and connect this population with needed support services. This includes providing support and care to clients and liaising with other service agencies. You will frequently deal with clients in crisis situations, brought about by diverse problems.

THIS POSITION WORKS 32 HOURS PER WEEK: TUESDAYS 10 AM TO 6:30 PM; WEDNESDAYS & THURSDAYS 2:30 PM TO 6:30PM; FRIDAYS & SATURDAYS 6:30 AM TO 3 PM—COMPREHENSIVE BENEFITS AFTER 6 MONTHS OF EMPLOYMENT.

Key Responsibilities

• Plan and implement outreach efforts to find and minister to people who are unsheltered and experiencing homelessness in Kelowna and advocate on their behalf;
• Assist with scheduling, training practicum students and volunteers, under the direction of the Outreach Manager;
• Plan, prepare, and facilitate Outreach van routes and scheduling all as assigned by Outreach Manager;
• Work collaboratively with various stakeholders, such as government, BCAS, related organizations, community organizations and service providers to facilitate a united effort to address homelessness and the problems facing those in greatest need;
• Attend and participate in various KGM & external meetings at the direction of the Outreach Manager;
• Maintain records of Outreach clients and inventory in KGM’s secure server/database;
• Help foster an inclusive culture and positive environment by treating all clients, volunteers and team members with respect;
• Modelling KGM values of Compassion, Integrity, Respect, Grace-led, & Transformation;
• Maintain an excellent relationship with all clients, residents, volunteers, employees, and the general public by building bridges of friendship wherever possible while being observant of the Policy and Procedures of KGM;
• Perform other related duties as required.

Position Requirements

• Specialized training and certification in mental health, addiction, counselling or trauma is an asset;
• Minimum of 3 months experience as a front-line worker with people experiencing mental health challenges, addictions and trauma;
• Completion of High School Diploma as a minimum;
• Must be able to lift and carry 50 pounds regularly;
• Excellent working knowledge of Microsoft Office Suite products
• Valid Class 5 driver’s license and clean driving abstract;
• Ability to interact and collaborate with a diverse group of social service professionals and support service personnel;

• This position is dependent on a Criminal Records Check (Vulnerable Sector).

  This is a great opportunity to make a significant difference in the Kelowna community; we are looking forward to hearing from you!

• Plan and implement outreach efforts to find and minister to people who are unsheltered and experiencing homelessness in Kelowna and advocate on their behalf;
• Assist with scheduling, training practicum students and volunteers, under the direction of the Outreach Manager;
• Plan, prepare, and facilitate Outreach van routes and scheduling all as assigned by Outreach Manager;
• Work collaboratively with various stakeholders, such as government, BCAS, related organizations, community organizations and service providers to facilitate a united effort to address homelessness and the problems facing those in greatest need;
• Attend and participate in various KGM & external meetings at the direction of the Outreach Manager;
• Maintain records of Outreach clients and inventory in KGM’s secure server/database;
• Help foster an inclusive culture and positive environment by treating all clients, volunteers and team members with respect;
• Modelling KGM values of Compassion, Integrity, Respect, Grace-led, & Transformation;
• Maintain an excellent relationship with all clients, residents, volunteers, employees, and the general public by building bridges of friendship wherever possible while being observant of the Policy and Procedures of KGM;
• Perform other related duties as required