Outside Brands DMC Operations Manager at Windsurfing Hilton Head, Inc.

Hilton Head Island, South Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

31 May, 26

Salary

0.0

Posted On

03 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational Execution, Staffing Coordination, Logistics Management, Vendor Coordination, Partner Coordination, Operational Systems, On-Site Support, Program Management, Event Management, Hospitality Operations, Team Coordination, Problem Solving, Organizational Skills, Communication Skills, Accountability, Excellence

Industry

Hospitality

Description

Description Ready to Take Ownership of Exceptional Experiences in the Lowcountry? Outside Brands is seeking a driven, high-performing Operations Manager to help lead and execute programs within our Destination Management Company (DMC) division. This is an opportunity for experienced hospitality and event professionals to step into a role where your operational expertise and design flair directly shapes the delivery of corporate retreats, executive programs, and custom group experiences. We design and deliver unforgettable programs across the Lowcountry—from private coastal excursions to large-scale corporate retreats. Our strength lies in the knowledge that we are the Lowcountry. Our deep understanding of its waters, ecosystems, logistics, and relationships allows us to deliver experiences that luxury resorts and national event firms cannot replicate. If you are a highly capable operational professional who thrives in fast-paced environments and takes pride in flawless execution, this is an opportunity to work with a respected, growing experiential company delivering best-in-class programs. Why Hospitality and Event Professionals Join Outside Brands This role offers: Direct operational ownership and leadership impact Exposure to diverse, high-end corporate and group programs A dynamic work environment beyond a traditional resort or single property Opportunity to work alongside an experienced and respected leadership team A culture that values professionalism, accountability, and excellence Position Overview The Operations Manager serves as a central operational leader responsible for coordinating staffing, logistics, and execution across multiple programs. You will work closely with Program Managers, guides, captains, and partners to ensure seamless execution and exceptional client experiences. This role is ideal for professionals with experience in hospitality operations, resort operations, event management, or destination management. Key Responsibilities Operational Execution Coordinate operational logistics across multiple programs and events Ensure staffing, equipment, and operational readiness Support seamless execution of corporate retreats and group programs Identify and proactively resolve operational challenges Staffing & Team Coordination Schedule and coordinate guides, captains, and operational staff Ensure proper staffing coverage for all programs Support onboarding and operational readiness of team members Vendor & Partner Coordination Coordinate logistics with vendors, venues, and partners Ensure alignment across all program components Maintain strong operational relationships with trusted partners Operational Systems & Coordination Maintain operational schedules, calendars, and planning systems Support efficient execution through strong organization and coordination Ensure adherence to safety and operational standards On-Site Operational Support Provide operational leadership support during programs Serve as an operational resource during execution Help ensure exceptional quality and professionalism Requirements Ideal Candidate Background Candidates with experience at organizations such as: Corporate event companies Destination management companies Luxury hospitality or experiential operations are strongly encouraged to apply. Qualifications Required: 3+ years experience in hospitality operations, event operations, or related field Strong organizational and operational capabilities Ability to manage multiple priorities in fast-paced environments Excellent communication and interpersonal skills Strong problem-solving ability and operational mindset Preferred: Experience in resort operations, event management, or DMC environments Experience coordinating staff, logistics, and vendors Familiarity with Hilton Head Island, Bluffton, and Savannah Compensation & Benefits Outside Brands offers a competitive compensation and benefits package, including: Competitive salary commensurate with experience Medical, Dental, and Vision insurance 401(k) retirement plan Paid Time Off (PTO) Paid holidays Access to Outside Brands programs and employee perks Professional, supportive, and team-oriented culture About Outside Brands Outside Brands exists to enrich lives by connecting people to exceptional places, products, and experiences. We are a trusted experiential leader in the Lowcountry, delivering corporate programs, guided adventures, and destination experiences rooted in authenticity, professionalism, and operational excellence. Our team lives by the core values of: Safety Passion Excellence Sustainability Teamwork and the Ideal Team Player mindset: Humble, Hungry, and Smart.

Responsibilities

The Operations Manager acts as a central operational leader, coordinating staffing, logistics, and execution across multiple Destination Management Company (DMC) programs, including corporate retreats and custom group experiences. Key duties involve ensuring seamless execution, managing operational readiness of staff and equipment, and proactively resolving challenges during program delivery.