Outside Operations Bag Room at Fisher Island Club

Fisher Island, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Apr, 26

Salary

0.0

Posted On

18 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Golf Operations, Customer Service, Communication Skills, Organizational Skills, Multitasking, Professionalism, Attention to Detail, Teamwork, Time Management, Problem Solving, Knowledge of Golf, Interpersonal Skills, Flexibility, Outdoor Work, English Language Skills, Spanish Language Skills

Industry

Hospitality

Description

The Outside Golf Staff will come in contact with members and guests more than anyone at the club, when they arrive at the Club, when they are preparing to go to the tee or practice range, as they return from the course, and when they leave the Club. Be ready. By anticipating needs, we will provide better service. Become familiar with the habits of regular patrons, and review the daily starting sheet and lesson book to most efficiently offer the highest degree of service Areas of responsibility: The bag room staff responsibilities include, but are not limited to the following: One of the most visible operations to Members and Guests is the service provided by the Outside golf Staff. We only have one opportunity to make a good first impression. The golf staff working in the cart and staging area often conveys this image. Using the member’s name and offering consistently high-quality services are without question the most important factors leading to the success of any Club. As a member of the Outside golf staff, you will have a great deal of direct contact with the Members. It is only natural, therefore, that your members should judge the quality and standards of the club by your appearance, attitude, and actions as much as the quality of our facility, merchandise, and golf course. Club Storage at The Links at Fisher Island Club is provided to those members that choose to pay an annual fee for this service. In addition to the fee, members usually volunteer gratuities for our service. They are therefore entitled to the following services from our bag room staff: * All Bags that enter our storage facility shall be cleaned thoroughly prior to placement on the bag racks. All zippers shall be zipped closed. This includes clubs belonging to members, guests, rental clubs even staff members. * Loose clubs should be tagged, dated, and placed in a separate “lost &found” area. Only Golf bags should be stored on bag slots. * All rental sets should be wiped, checked to make sure they didn’t get mixed up into a different set, and that there are none missing. They should then be placed in the designated area on the rack. * A number of clean towels should be available each day for use by our members and guests. They are to be provided for on the golf carts, on the driving range, and on the table in the staging area. * Clean ice, cups, and drink coolers when requested should be available for members and guests. Make sure all drinks are adequately billed to the member’s account or guest’s account daily. Hotel drink charges should be done right after they have completed play, so they don’t check out and not get charged. * An adequate number of clean, charged golf carts should be staged and set up with filled sand holders, tees, scorecards, pencils, 2 green towels, and a daily pin sheet. * Always clean members’ private carts whenever possible, including washing exterior when needed, floorboard, replenishing the sand bucket, and offering clean towels. * The bag storage area should never be left open when left unattended. Always inform another staff member when it is necessary to leave the area. When you must leave the area take a radio with you. * The bag room staff should never allow members or guests to carry or load their own bags. Always be aware of the bag drop area, and be attentive when golfers are arriving. * When opening, check with the starter for special groups and inform the starter when carts are signed out for range only so charges can be applied if applicable. * The bag room opener should put out a black service box containing an ample supply of ball markers, tee’s, towels, and divot tools for the day’s use. * The opener also communicates with the golf course superintendent to update the flag placement on the first tee message board and the corresponding golf cart pin sheets for that day. * The opener also updates the yardage on the driving range signs and makes sure the clocks are working and the correct time. Education/Skill/Work Experience Required: * Minimum 2-year Golf Operations experience in a high-end private golf club facility * Valid driver’s license (no points/suspension) * High school diploma or general education degree (GED); or related experience and/or training; or equivalent combination of education and experience * Attendants must be courteous, friendly, and have a professional manner * Ability to work effectively with little supervision * Ability to organize and prioritize work * Must be able to work independently handling high volume and ability to multitask * Must possess computer and phone skills * Must thrive in a fast-paced environment. Knowledge of the game of golf, its traditions, and etiquette is required * Required to perform with a high degree of professionalism and commitment to excellence. * Excellent interpersonal and verbal communication skills are a must. * The candidate must have English language skills to clearly communicate verbally with members, guests, supervisors, and co-workers. Spanish language skills are a benefit. * Must enjoy working outdoors for extended periods of time. * The candidate must be able to work a flexible schedule that includes weekends, holidays * Perform other duties as required. Working Conditions: * Outside (all weather conditions) * Ability to regularly lift weight in excess of 25 pounds * Must keep work area clean and free of accident hazards * Must be able to bend, stoop, and stand for hours at a time * Work is not performed in an office environment and is exposed to outdoor conditions and temperatures. This description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances (changes in personnel, workload, rush jobs, emergencies, or technological developments) change. I have reviewed the above job description

Responsibilities

The Outside Golf Staff is responsible for providing high-quality service to members and guests, ensuring a positive first impression. They handle bag storage, clean equipment, and assist with various tasks to enhance the golfing experience.