Leavitt Machinery is one of the fastest growing material handling equipment dealerships in North America. With an entrepreneurial spirit, mission-driven approach, and customer-focused mindset, Leavitt has achieved consistent growth over the past 25 years.
Leavitt Machinery is now an integral entity within the Venturis group of companies, an integrated and expanding network of businesses, including over 60 branches and 1700 employees across Canada and the USA. Venturis Capital strategically invests in visionary and values-driven organizations, with expertise in the material handling equipment industry.
With a focus on learning and continuous improvement, we are proud to invest in our people and offer a progressive and flexible work culture where you can develop and advance your career while focusing on meaningful work.

THE OPPORTUNITY

Company is looking for a driven Outside Sales professional to join our team as a Customer Service Representative in Kelowna, British Columbia. In this role, you will be responsible for leading the service agreement sales strategy in your territory, including building and managing a customer base, and generating leads for other business units.

REQUIRED SKILLS & QUALIFICATIONS

The ideal candidate will possess the following skills, knowledge, and competencies:

• 1 to 3 years of prior experience in B2B sales strongly preferred
• Construction or material handling industry knowledge a strong asset
• Post-secondary education in Sales, Business Management, or a related discipline
• Working knowledge of Microsoft Office Suite, including Outlook and Excel
• Previous experience working with a CRM system an asset
• A customer-oriented mindset and a genuine interest in identifying and presenting innovative solutions to customers
• Strong relationship-building skills
• Ability to work effectively independently and as a part of a team
• Personable and confident
• Effective negotiation skills and excellent problem-solving skills
• Excellent organizational skills and planning skills
• Maintaining a valid driver’s license is required
• Ability to travel within the region

As the Customer Service Representative, your key responsibilities will include:

• Developing expertise in material handling equipment
• Prospecting for new business, effectively managing sales leads, and securing new customer accounts by offering tailored solutions
• Delivering customized and solution-oriented sales pitches, using research, market data, product expertise, and sales skills to prepare
• Tactfully and professionally negotiating with customers to close deals
• Retaining and growing key accounts by proactively identifying new business opportunities and offering innovative solutions
• Collaborating with product experts to identify expansion and cross-selling opportunities within existing accounts
• Identifying and building relationships with decision makers within existing customer accounts, creating an ongoing relationship strategy
• Maintaining customer satisfaction and identifying opportunities for improvement.