Leavitt Machinery is one of the fastest growing material handling equipment dealerships in North America. With an entrepreneurial spirit, mission-driven approach, and customer-focused mindset, Leavitt has achieved consistent growth over the past 25 years.
With a focus on learning and continuous improvement, we are proud to invest in our people and offer a progressive and flexible work culture where you can develop and advance your career while focusing on meaningful work.

THE OPPORTUNITY

Leavitt Machinery is looking for a driven outside sales professional to join our team as a Customer Service Representative in Belle River, Ontario. In this role, you will be responsible for leading the service agreement sales strategy in your territory, including building and managing a customer base, and generating leads for other business units.

REQUIRED SKILLS & QUALIFICATIONS

The ideal candidate will possess the following skills, knowledge, and competencies:

• At least two years of previous B2B outside sales experience
• Post-secondary degree or diploma in business, operations management, sales, or a related field
• Material handling or construction industry experience is a strong asset
• Strong proficiency with MS Office Suite (Word, Excel, Outlook) and experience using a CRM
• A customer service mindset and a genuine interest in identifying innovative solutions for customers
• Excellent verbal and written communication skills
• Highly motivated to achieve results
• Valid driver’s license and ability to travel within the region

As the Customer Service Representative, your key responsibilities will include:

• Drive new Service and Parts revenue within an assigned territory
• Meet sales targets by adding accounts to maintenance programs and establishing maintenance plans for customers
• Prospect for new business, effectively managing sales leads, and securing new customer accounts by offering tailored solutions
• Maintain customer satisfaction and retention for assigned accounts
• Retain and grow key accounts by proactively identifying new business opportunities and offering innovative solutions
• Conduct regular customer site visits and meet with new prospective customers
• Produce leads and opportunities for all Leavitt Machinery business units
• Tactfully and professionally negotiate with customers to close deals
• Track leads and maintain accurate records in the CRM
• Develop expertise in material handling equipment