Overnight Desktop Support at Teksystems Global Services LLC

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Jul, 26

Salary

25.0

Posted On

05 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Desktop support, Windows 11, Troubleshooting, Customer service, Technical support, Office 365, Imaging, Active directory, Hardware, Ticketing system, Citrix, VDI, Networking, Cable management, Inventory management

Industry

IT Services and IT Consulting

Description

Description Main Responsibilities: • Maintain detailed inventory of hardware and software being used at private practices • Supports computer users with installation of basic hardware/software and networking components to meet personal computer needs. • Properly image workstations and validate application functionality • Deploy workstation setups and provide excellent cable management • Assist/lead site deployments for end user hardware role outs • Imaging machines and proving Windows 11 upgrades Skills: • Excellent listening, questioning, and customer service skills • Strong problem-solving and logical thinking skills, able to absorb and relate to new technical concepts quickly and build on knowledge learned • Ability to maintain composure, tact and effectiveness under stressful conditions • Ability to organize information, efficiently manage time and balance multiple priorities • Strong verbal and written communication skills, particularly an ability to relay technical concepts to a business audience • An understanding of applications running in a Citrix environment and VDI *Ideally this person should have 2-4 years of overall experience* This is an OVERNIGHT shift. Sunday - Thursday, 12PM (Midnight) - 8AM. 35 hour work week. Candidates MUST be flexible to train their first 2-4 weeks with the day shift, Monday - Friday, 9AM - 5PM. Skills Desktop, Windows 11, Troubleshooting, Customer service, Technical support, Office 365, Imaging, Support, Active directory, Hardware, O365, Ticketing system Experience Level Expert Level Job Type & Location This is a Contract position based out of New York, NY. Pay and Benefits The pay range for this position is $24.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in New York,NY. Application Deadline This position is anticipated to close on Apr 6, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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Responsibilities

The role involves maintaining hardware and software inventory while supporting users with installations and networking components. Responsibilities also include imaging workstations, managing deployments, and performing Windows 11 upgrades.