Overnight Front Desk Agent/Night Auditor - $21/Hour at Essex Resort Holdings LLC

Essex Junction, Vermont, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Jul, 26

Salary

21.0

Posted On

08 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Night Audit, Front Desk Operations, Maestro Front Office System, Micros POS, Pars POS, Financial Reconciliation, Data Entry, Excel, Revenue Reporting, Credit Card Settlement, Customer Service, Accounting Software, System Maintenance, Communication, Record Keeping

Industry

Hospitality

Description

Description Unlock your potential at The Essex Resort & Spa! Join us on a journey where passion meets profession in the heart of Vermont's scenic countryside. We redefine hospitality excellence, offering more than just a job—it's an opportunity to join a dynamic team committed to crafting unforgettable experiences. Whether you're an experienced expert or an aspiring talent, our diverse career opportunities promise growth, fulfillment, and the chance to make a meaningful impact. From culinary maestros to hospitality enthusiasts, administrative aces to creative minds, there's a place for every skill set and aspiration within our family. Join us in creating magical moments for our guests, where every smile, every detail, and every interaction embodies the essence of true hospitality. At The Essex Resort & Spa, success knows no bounds. Dare to dream, dare to achieve, and let your career flourish in an environment where excellence is not just a goal, but a way of life. At The Essex, culinary innovation thrives amidst the breathtaking beauty of Vermont's Champlain Valley. Join our team and immerse yourself in a culture of culinary excellence, where creativity, passion, and locally sourced ingredients converge to craft unforgettable dining experiences. Whether you're a seasoned chef or a budding talent, The Essex offers a dynamic environment where you can hone your skills and contribute to the artistry of our diverse culinary offerings. BASIC FUNCTION: The Night Auditor will ensure that all daily transactions are reconciled and accounted for in accordance with set policies and procedures. ESSENTIAL FUNCTIONS: Assist other Night Audit staff to ensure accurate and timely recording of daily outlet totals that information is recorded properly. Assist in the closing of daily work for all outlets and posting correct daily totals. Balance Maestro Room Charges with Micros & Pars Room & House Charge Totals. Perform daily backups on systems and perform any necessary maintenance when situations arise. Input all POS summary information into daily excel revenue spreadsheet & post daily revenue into CSS, accounting software. Balance daily credit card postings and transmit through the Guest Plus & PB Admin systems for settlement. Provide backup for Front Office and Communications during their scheduled breaks and provide assistance as needed. Insure proper distribution of daily reports in a timely manner and that all accounting reports are filed away properly. Notify proper outlets when discrepancies arise. Follow up with the Night Audit Supervisor and document situations. Perform all activities in a professional manner and in accordance with company policies. MARGINAL FUNCTIONS: Respond to any reasonable task assigned by Assistant Controller, Night Audit Supervisor, and Income Auditor. In the absence of Night Audit Supervisor, be responsible for all aspects of the nightly audit functions. QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE High school graduate or equivalent. College degree in Accounting or equivalent work experience. Extensive knowledge of Maestro Front Office System. Complete understanding of all POS systems and how they maintain & process information. Knowledge of MICROS & PARS POS systems and procedures to process nightly reports, backups, etc. Basic IBM PC skills. Knowledge of Excel, including but not limited to formulas and spreadsheet integration. Benefits: At The Essex, we believe in investing in our team members' wellbeing and growth, offering a comprehensive benefits package designed to support both personal and professional development. From competitive compensation and healthcare options to opportunities for career advancement and ongoing training, we strive to provide a fulfilling work environment where every employee feels valued and empowered. Join us at The Essex and embark on a rewarding journey where your contributions are recognized and rewarded, and where you can thrive both professionally and personally. Employees classified as full time year round are entitled to participate in the following benefits after they have met the eligibility requirements: Medical Insurance (with Employer contribution) Dental Insurance (with Employer contribution) Vision Insurance Life & Disability Insurance (Employer paid) Voluntary Life & Disability Insurance – for employee, spouse/domestic partner and child(ren) (supplemental – paid by employee) Medical Care Flexible Spending Account Dependent Care Account (for Daycare, elderly care or other dependent care) Short and Long Term Disability Insurances Accident Insurance Critical Illness Insurance for employee and spouse/domestic partner Paid Time Off Bereavement Time All employees at least 21 years of age or older, regardless of status, are eligible to participate in our 401(k) plan with Employer match after 3 months of employment. Property Benefits: Employees of The Essex Resort & Spa can take advantage of the many benefits our property provides. On Property Discounts: Restaurant Spa (on treatments and products) Essex Kitchen Other Discounts: Memberships to The Edge Sports & Fitness Stays at the hotel for employee, friends and/or family Movie tickets to Essex Cinemas Essex Experience (varies by business) Stays at other New England Inns & Resorts as part of the NEIRA program Ski passes to Smuggler’s Notch & Sugarbush/IKON Other Benefits: Complimentary use of the on-site fitness center Complimentary use of the on-site Tennis courts Free Stay at the Resort (once per year for Employee & a guest) with Breakfast included (must be at least 18 years of age)

Responsibilities

The Night Auditor is responsible for reconciling daily transactions, balancing room charges, and ensuring accurate financial reporting across all resort outlets. They also provide support to the front office and communications team while performing necessary system backups and maintenance.