At Crowne Plaza® Hotels & Resorts our goal is to make business travel work. We look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too!
That’s where you come in. When you’re part of the Crowne Plaza brand, you’re more than just a job title, that’s why we’re looking for a Part Time (2 to 5 nights per week) Overnight Guest Service Agent who can make our guests’ hotel stay a seamless one they’ll always remember.
There’s nothing complicated about dealing with business people.
They’re just people. Doing business.
By day, international marketing superhero. By night: fluffy bath robe and a box set.
The moment a guest steps into our hotel, they walk into a genuinely memorable experience. As a Guest Service Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a seamless experience… you’ll also create the warm atmosphere that makes our guests feel at home.

WHAT WE NEED FROM YOU:

• Previous customer service experience, preferably within the hospitality industry
• Previous experience with Opera (PMS)
• Computer savvy and particularly versed in Microsoft Excel
• Excellent communication skills, bilingual or multilingual language skills are advantageous
• A passionate team player, ability to work in a fast-paced environment and prioritise workloads
• Ongoing 7-day availability to work overnight shifts (11pm-7am)
• Basic mathematics skills
• You must meet the legal requirement to work in Australia

Please refer the Job description for details