CULTURE STATEMENT:

We Are Team Centric!
Team Centric brings together all departments with a “got your back” attitude.
We embrace flexibility and enable adaptability both inside and outside our role and job descriptions.
We encourage each other to be our authentic selves and to create meaningful, personalised experiences for our colleagues and guests.
Each team member plays a vital role in fostering a sense of belonging and purpose at work.
Collaborating together, we promote growth and spark innovation, using our pride to strive toward collective goals and fuelling our passion for what we do.
Our team respects each other’s uniqueness, ensuring everyone feels safe, valued, and included.

• Ensure a seamless and efficient operation of the Front Office on a day-to-day basis, you are the face of our check in and check out experience, handling quest queries effortlessly.
• Assist in auditing paperwork as directed by the Night Manager
• Handling of guest enquires, as well as internal guest feedback and enquiries, in a friendly and efficient manner
• Responsibility for the safety and security of the hotel and our guests overnight, in the absence of senior management.
• Be a local Melbourne Expert, share your experiences and knowledge with our guests
• Respond to emergencies within the hotel, supporting the Chief Warden and First Aid Officer
  Qualifications