Overnight Guest Services Attendant at Accor

Whistler, British Columbia, Canada -

Full Time

Start Date

Immediate

Expiry Date

19 Jan, 26

Salary

23.5

Posted On

22 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Luggage Assistance, Valet Parking, Communication, Problem Solving, Knowledge of Hotel Operations, Driving, Customer Relations

Industry

Hospitality

Description

Company Description Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-site championship golf course in the summer, we are Canada’s year-round outdoor adventure destination. Additionally, we are Whistler's largest conference resort hotel, offering 5 unique dining outlets, a slope-side Health Club, and 519 guestrooms and suites. Job Description Overnight Guest Services Attendant First impressions are everything! Your engaging smile and personality are the essence of a great Overnight Guest Services Attendant with Fairmont Hotels & Resorts. As you personally greet our guests and assist them throughout the night, you will be empowered to deliver on our mission of "turning moments into memories for our guests". This is a full-time, permanent position, beginning October 2025. Starting Rate of Pay: $23.50 per hour We recognize tenure through our compensation - hourly rates increase after 6 months and then yearly to three years. At three years the pay rate for this role would be $27.90. Job Duties Include: Meeting and greeting guests, helping them with their luggage upon arrival and departure. Provide parking options and safely parking any valet vehicles. Act as a liaison between the hotel and our guests, always responding to guest requests and concerns in a personal, prompt and courteous manner. Be knowledgeable of all hotel information including; hours of operation, promotions, menu selection, meeting facilities, guest room and rate structuring and current availability. Qualifications A valid Class 5 BC Driver’s license with a clean record is required. Ability to drive standard is required. Previous experience in a Guest Service capacity is an asset. Knowledge of Whistler area is an asset. Job Perks & Benefits: Subsidized staff accommodation provided. Complimentary meal in our staff cafeteria per shift. Access to our Employee Travel Program, with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide. Hotel leisure benefits including Golf/Ski passes. Additional Information Visa Requirements: To progress with your application, you must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization. APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.Whister-Jobs.ca to learn more about Fairmont Chateau Whistler and the extraordinary opportunities that exist within our resort! We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]

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Responsibilities

The Overnight Guest Services Attendant greets guests and assists them throughout the night, ensuring a memorable experience. They act as a liaison between the hotel and guests, responding to requests and concerns promptly and courteously.