Overnight Valet Attendant - Raleigh, NC at Parking Management Company

Raleigh, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Apr, 26

Salary

12.0

Posted On

03 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Safety Protocols, Vehicle Inspection, Dependability, Organizational Skills, Attention to Detail, Team Support

Industry

Hospitality

Description

Job Details Job Location: Raleigh NC - Raleigh, NC 27601 Position Type: Full Time / Part Time Education Level: None Salary Range: $12.00 - $12.00 Hourly Travel Percentage: None Job Shift: All Shifts Job Category: Customer Service Job Title: Overnight Valet Parking Attendant Department: Valet Parking Operations Reports directly to: Guest Service Coordinator Schedule: Full Time / Part Time ( 3rd Shift / 10pm - 7am) Status: Non-Exempt Compensation: $12.00 per hour PLUS daily Cash Tips (Rates can vary by market / Tips based on service performance and customer interactions) Why Work With Us? Join Parking Management Company (PMC), a national leader in hospitality-focused parking services, proudly serving Raleigh, NC. We specialize in valet management for hotels, resorts, healthcare, and event venues, delivering seamless, guest-first parking experiences that elevate hospitality standards. As an Overnight Hotel Valet Attendant, you’ll play a critical role in providing exceptional customer service during late-night hours, ensuring the safety and security of guest vehicles while creating a welcoming and professional environment. If you’re dependable, customer-focused, and ready to take on the responsibility of overnight shifts, PMC offers a supportive team and opportunities to grow your career in the vibrant Austin hospitality market. Apply today to become part of a company dedicated to excellence, teamwork, and outstanding guest experiences. Position Summary Join our team in Raleigh, NC as an Overnight Valet Attendant, where you will provide exceptional guest service during late-night hours. You will be responsible for safely parking and retrieving guest vehicles while ensuring the security of the parking area. As the overnight representative of the hotel, your professionalism and attention to detail will help create a positive and welcoming experience for all guests arriving or departing after hours. Primary Objective Deliver prompt, courteous, and secure valet services overnight, maintaining guest satisfaction and vehicle safety in alignment with hotel standards and company policies. Duties and Responsibilities: Warm Welcome: Greet guests warmly and assist with luggage and vehicle needs during overnight hours. The Details: Conduct thorough vehicle inspections to document any existing damage on claim tickets. Safety: Safely park and retrieve vehicles while adhering to all safety protocols and key handling procedures. Stay Vigilant: Monitor and secure the parking area throughout the night, responding quickly to guest requests and concerns. Keep it Clean: Maintain a clean, organized, and professional valet station reflective of the hotel’s high standards. Timekeeping: Accurately record hours and gratuities in compliance with company policies. Customer Service: Provide outstanding customer service, addressing guest inquiries with professionalism and courtesy. On Time: Arrive punctually, dressed in full uniform, and comply with all hotel policies and safety guidelines. Support: Support team members and assist with additional tasks as needed to ensure smooth overnight operations. Additional Duties: Help with other tasks as needed to support the team and daily operations. Qualifications Knowledge, Skills, and Abilities Competency Requirements To perform this role successfully, individuals must be able to fulfill each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and abilities needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications Education & Experience High school diploma or GED required. Previous customer service experience preferred. A helpful attitude and strong customer service mindset are essential. Licenses & Background Requirements Valid driver’s license and reliable transportation are required. Must maintain an acceptable motor vehicle record (no more than 3 moving violations within 3 years). Must successfully pass and maintain a clean background check. No special certifications required. Core Competencies Hospitality, Customer Service & Communication Deliver exceptional guest service through clear, professional communication and active listening. Create welcoming, personalized interactions that reflect company standards and enhance the guest experience. Organizational Support & Adaptability Adhere to company policies and procedures. Effectively adapt to changing environments and manage multiple responsibilities. Remain flexible and professional in the face of unexpected challenges. Dependability & Safety Follow instructions, maintain schedules, and complete tasks on time. Adhere to all safety guidelines, report unsafe conditions, and use equipment properly to ensure a safe and efficient workplace. Physical Demands & Work Environment Must be able to stand, walk, run short distances, and lift up to 50 lbs. for extended periods. Work may take place in various weather conditions (heat, cold, rain, etc.). Maintain professional appearance, including uniform and grooming standards. Must be available to work evenings, weekends, and holidays as needed. Work is performed in both indoor and outdoor settings, including parking garages and active traffic areas. Role involves regular interaction with team members, clients, vendors, and guests; use of communication tools (phones, radios); and operation of moving vehicles. Technology & Communication Tools Employees may be required to use personal cell phones for work-related communication and access to work systems or applications. Reimbursement for work-related phone use will be provided in accordance with company policy. About Parking Management Company (PMC) Parking Management Company (PMC) is a national leader in hospitality-focused parking services. Headquartered in Nashville, Tennessee, PMC provides valet and self-parking management, shuttle services, event parking, and porter/bell services across multiple industries including hotels, resorts, healthcare, and event venues. With a commitment to excellence and a guest-first mindset, PMC serves as an extension of the hospitality experience—delivering seamless, high-touch service to partners and guests alike. Learn more: JoinPMC.com | ParkingMgt.com How to Apply If this sounds like the right opportunity for you, we’d love to connect! Apply today using our mobile-friendly application. Ready to swap the ordinary for the extraordinary? Click “Apply Now” and join the PMC family! Pay Transparency Statement: PMC is committed to pay transparency and equity across all roles. We support open communication about compensation and comply with all applicable federal, state, and local laws regarding pay equity and fair compensation. Additional Compensation and Benefits: Health Benefits – Medical, vision and dental insurance – Upon eligibility 401K – Upon eligibility Supplemental Insurance – Life insurance and critical illness Bonus opportunities Internal leadership development program Continuous nationwide growth opportunities. Paid time off Paid training Tuition assistance through Bellevue University - Up to $5,250 per year Nationwide discounts through Perks at Work Military friendly employer Employee at Will: Employment with PMC is on an at-will basis, meaning either the employee or the employer may end the employment relationship at any time, for any reason, with or without cause or notice, in accordance with applicable laws. A 120-day introductory period applies. Fair Labor Standards Act (FLSA): This position is classified as non-exempt under the Fair Labor Standards Act (FLSA), meaning employees in this role is eligible for overtime pay for hours worked beyond 40 in a workweek at a rate of one and one-half times their regular hourly rate. PMC adheres to all applicable federal, state, and local wage and overtime laws, ensuring that compensation complies with these legal standards. All hourly rates will meet or exceed the minimum wage requirements for your specific work location. PMC is compliant with all state workman’s compensation laws. Employee Leave: PMC is compliant with all state specific required and FMLA paid leave requirements, such as sick leave, state paid family leave, etc. Equal Employment Opportunity (EEO) Statement: Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. ADA and Equal Employment Opportunity (EEO) Compliance: Parking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.

Responsibilities

The Overnight Valet Attendant is responsible for providing exceptional guest service during late-night hours, safely parking and retrieving guest vehicles, and ensuring the security of the parking area. This role requires professionalism and attention to detail to create a positive experience for guests arriving or departing after hours.