Y-Axis Jobs Logo
Send us feedback
telephone  +91 7670 800 001
Log in Sign up Try Premium
Owner Services Agent at BENCHMARK MANAGEMENT LLC
Panama City Beach, Florida, United States -
Full Time

Start Date

Immediate

Expiry Date

08 Jan, 26

Salary

0.0

Posted On

11 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Vacation Rental Experience, Software Experience, Communication Skills, Time Management, Organizational Skills, Attention to Detail, Decision-Making Skills

Industry

Real Estate

Description
Description Position: Owner Services Agent Department: Owner Services Reports to: Owner Services Manager The primary role of the Owner Services Agent is to develop and maintain excellent relationships with assigned homeowners. Key Duties and Responsibilities: Develop and maintain relationships with assigned homeowners Responsible for all homeowner communication for assigned portfolio Responsible to approve and close out work orders on a timely basis Understand financial goals of homeowners; generate revenue reports to homeowners on an as-needed basis Appropriately escalate any conflicts that may arise with homeowners Work with Property Management department to ensure upkeep of assigned portfolio and assign property tasks to Property Management team Other duties as assigned Qualifications: Vacation rental experience or relevant experience required Software experience preferred: Hubspot, Breezeway, Microsoft Office, Escapia, KeyData, and Trello 4-year degree preferred, but not required Strong communication, time management and organizational skills High degree of accuracy and attention to detail and decision-making skills
Responsibilities
The Owner Services Agent is responsible for developing and maintaining relationships with assigned homeowners and managing all homeowner communications. They also approve and close out work orders and work with the Property Management department to ensure the upkeep of the assigned portfolio.