Owner Success Manager at Chipr

Salt Lake City, Utah, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Aug, 26

Salary

80000.0

Posted On

04 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Sales Leadership, Channel Operations, Relationship Management, Performance Tracking, Onboarding, Business Consulting, Data Analysis, Coaching, Operational Excellence, Executive Reporting, Strategic Planning

Industry

Description

Description The Owner Success Account Manager (OSM) is the primary point of contact and lead advocate for our partners (Owners). While the VP sets the strategy, the OWM is responsible for the execution and day-to-day management of the Owner Success Program. This role ensures that Chipr’s Brand Promise of “providing the tools, resources, & frameworks for owners to be successful” is realized through consistent coaching, performance tracking, and operational support. The OSM manages the full lifecycle of partner engagement, ensuring new owners are onboarded effectively, hitting sales targets, and maintaining healthy relationships with our telecommunications carriers. Requirements Core Responsibilities: Relationship Management & Growth Serve as the primary business consultant for a dedicated portfolio of owners/partners. Guide owners through the growth quadrant (Emerging ? Builder ? Strategic Partner). Conduct weekly/bi-weekly cadence meetings to review business health and sales goals. Act as the bridge between the partner and internal departments (Finance, Operations, Reporting). Performance Accountability Monitor and drive partner revenue performance to meet or exceed carrier minimums. Analyze Sales Attainment Reports and work with partners to design corrective action plans for underperformance. Track key success metrics, including: Owner Weight (Target: 400/mo Base) HC Weight (Target: 20/mo Base) % of Owners hitting carrier targets Onboarding & Enablement Execute the standardized New Owner Onboarding Workflow for all new recruits. Facilitate training on Chipr systems, tools, and carrier-specific field strategies. Manage the "time-to-first-sale" metric for new partners to ensure a fast and successful launch. Ensure partner data is accurate within the HRIS and sales reporting tools. Market Execution & Support Coordinate "Blitzes" and local incentives within the assigned territory. Conduct in-person market visits to provide field-level coaching and strategy alignment. Assist the VP in identifying high-opportunity markets for existing partners to expand into. Requirements: Experience 2-4 years of experience in account management, sales leadership, or channel operations. Proven track record of managing client or partner relationships and hitting revenue targets. Experience in the telecommunications industry or Door-to-Door (D2D) sales is a significant plus. Core Competencies Relationship-Driven: Ability to build trust quickly with entrepreneurial personalities. Analytical: Comfortable reading sales dashboards and identifying trends in performance data. Operational Excellence: Highly organized with the ability to manage multiple partner accounts simultaneously. Communication: Strong verbal and written skills for executive-level reporting and partner coaching. Compensation: $70K - $80K base salary Monthly bonus potential

Responsibilities

The Owner Success Manager serves as the primary point of contact for partners, managing their full lifecycle from onboarding to growth. They are responsible for driving revenue performance, conducting business health reviews, and providing operational support to ensure partner success.