P&C Operations Manager at Jewish Care Victoria

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

18 Jun, 26

Salary

0.0

Posted On

20 Mar, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

HR Operations, Workforce Systems, Employee Relations, Industrial Leadership, Governance, Compliance, Enterprise Bargaining, Workforce Reporting, Audit Readiness, Employment Law, NDIS Standards, Aged Care Standards, Executive Advising, Team Leadership, Conflict Resolution

Industry

Government Administration

Description

Manager, People & Culture – Operations Lead at scale. Influence at the top. Make work matter. Melbourne | Full-time | Hybrid (4 days in the office) | Reporting Directly to the CPO The Manager, People & Culture is where operational excellence, industrial leadership and purpose collide. Jewish Care is a large, complex and values‑driven organisation supporting thousands of people across aged care, disability and community services. What we do changes lives and to do it well, we need exceptional people leadership behind the scenes. We are looking for a senior, confident and deeply capable HR leader to take ownership of our people operations, workforce systems and employee relations at organisational scale. If you thrive in complexity, enjoy being the go‑to expert on the hardest people matters, and want your work to genuinely mean something this role will stretch you, challenge you and reward you. This is a rare opportunity to: * Lead end‑to‑end HR operations across a large, regulated human services organisation * Be the trusted adviser to executives on high‑risk, high‑impact ER and IR matters * Shape how HR is delivered — systems, governance, service models and standards * Lead enterprise bargaining and represent the organisation at the Fair Work Commission * Build and mentor a capable HR operations team while influencing leaders across the business You won’t be supporting from the sidelines. You’ll lead the engine room of People & Culture, setting the standard for workforce compliance, HR systems and operational excellence. As the escalation point, you’ll be the leader others turn to when it really matters — coaching, challenging and empowering your team to deliver confident, compliant solutions to complex issues. You’ll own HR systems, workforce reporting and audit readiness, ensuring strong governance across employment law, Awards, enterprise agreements, NDIS and Aged Care standards. Partnering closely with executives and senior leaders, you’ll shape people leadership across the organisation, setting clear expectations for fairness, consistency and professionalism. This role is for you if you: * Have led HR operations and ER/IR in complex or regulated environments * Are confident navigating Awards, enterprise agreements and legislation * Have managed high‑stakes employee matters with sound judgement * Are credible with executives and calm under pressure * Enjoy bringing clarity, structure and improvement to complexity * Want your leadership to have real social impact Experience in aged care, disability, health or not‑for‑profit settings is highly regarded, but not essential if you bring the depth, judgement and leadership maturity this role demands. About us Jewish Care Victoria, is a not-for-profit organisation and is one of the largest providers of aged and community services for the Jewish Community in Victoria and has been servicing the community for over 175 years. Our staff come from all cultural and religious backgrounds, and we provide cultural and spiritual training in the Jewish Ethos. Why Jewish Care? Because here: * The workforce challenges are real, not theoretical * Your work directly supports vulnerable people and communities * Leadership is trusted and expected, not constrained * Values are lived, not laminated * Your expertise will shape how the organisation hires for years to come * We offer Salary Packaging – as a not-for-profit organisation, our staff benefit from some Fringe Benefit Tax exemptions through salary packaging * Purchased leave options– up to 4 weeks additional time off to enhance your work-life balance * Employee Assistance Program If the idea of working with an organisation that values your expertise and has a commitment to the wellbeing of our staff and clients, click APPLY now. A career you love and an organisation that will nurture your career is simply a click away. Jewish Care proudly celebrates and warmly welcomes the rich diversity of our community and strives to be inclusive for all, including the LGBTI+ community. Jewish Care acknowledges Aboriginal and Torres Strait Islanders as the Traditional Custodians of the land on which we live and work. Our services and supports are provided on the lands of the Wurundjeri and Boonwurrung people, and we deeply respect and honour their ongoing cultural and spiritual connection to land, waters and community. Jewish Care is committed to protecting clients and staff members from all forms of harm and abuse. We are a child safe organisation. We require all applicants to undergo an extensive screening process during their recruitment process.

Responsibilities

This role involves leading end-to-end HR operations, including workforce systems and employee relations across a large, regulated human services organization. The manager will act as a trusted advisor on high-risk matters, shape HR delivery models, lead enterprise bargaining, and mentor the HR operations team.