Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

P/T Front Desk Agent at Ashford Inc.

Tucson, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

30 May, 26

Salary

0.0

Posted On

01 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Communication, Check-in Procedures, Check-out Procedures, Reservation Management, Cash Handling, Credit Card Processing, Computer Systems Knowledge, Rate Knowledge, Discount Handling, Cancellation Procedures, Relocation Procedures, Teamwork, Self-Initiative, Work Ethic

Industry

Real Estate

Description

What you will be doing * Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. * Promptly, accurately and efficiently know how and where to post all charges. * Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often. * Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly. * Review any reservations with special requests and work to block rooms accordingly. * Have knowledge of hotel rates, discounts and how to handle each. * Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary. Qualifications What we are looking for * High work ethic and self-initiative * May be required to work varying schedules to include nights, weekends, and holidays * Someone who enjoys working as and being part of a team that provides great experiences for our Guests!

Responsibilities

The agent will be responsible for cordially greeting guests and professionally managing the check-in and check-out processes, including assisting with pre-registration and reservation blocking when needed. This role also requires accurately posting charges, managing cash transactions, and possessing a complete working knowledge of the Front Office computer or manual system.