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P/T Front Desk Agent at Murrieta Hot Spring Resort
Tucson, Arizona, United States -
Full Time

Start Date

Immediate

Expiry Date

30 May, 26

Salary

0.0

Posted On

01 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Guest Communication, Check-in Procedures, Check-out Procedures, Reservation Management, Cash Handling, Computer Systems Operation, Rate Knowledge, Discount Handling, Cancellation Procedures, Relocation Procedures, Self-Initiative, Teamwork

Industry

Hospitality

Description
What you will be doing * Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. * Promptly, accurately and efficiently know how and where to post all charges. * Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often. * Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly. * Review any reservations with special requests and work to block rooms accordingly. * Have knowledge of hotel rates, discounts and how to handle each. * Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary. Qualifications What we are looking for * High work ethic and self-initiative * May be required to work varying schedules to include nights, weekends, and holidays * Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
Responsibilities
The agent will cordially greet guests, professionally manage check-in and check-out processes, and assist with reservation pre-registration and blocking when needed. Responsibilities also include accurately posting charges, managing cash transactions, and possessing a complete working knowledge of the Front Office system.