P/T Weekend Receptionist at Legacy Funeral Group, LLC

Baton Rouge, Louisiana, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Dec, 25

Salary

0.0

Posted On

01 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Administrative Support, Empathy, Collaboration, Organizational Skills, Technology Proficiency, Professionalism, Trust, Compassion, Information Management, Attention to Detail, Customer Service, Problem Solving, Teamwork, Adaptability, Time Management

Industry

Individual and Family Services

Description

This position is generally the first point of contact for our company with the public. You will interact on the telephone and in person with client families and must be courteous, professional and helpful. You will provide administrative support to families, funeral directors, managers and co-workers. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. •Demonstrate trust, compassion, and empathy in performing all aspects of position. •Maintain a positive work atmosphere by behaving and communicating in a manner so that you get along with families, co-workers and management. •Provide first point of contact with the public. Answer telephones in a professional manner; greet families and ensure their comfort. •Responsible for ensuring the funeral home is “family ready” at any given time. Maintains cleanliness of the reception area, conference rooms, viewing rooms, chapel, restrooms, and administrative areas within the funeral home. •Be a conduit of information in and out of the funeral home. •Responsible for ensuring appropriate office supplies are on hand. •Assist in the administrative side of completing, checking for accuracy and filing of the necessary forms and documents. •Provide administrative support for funeral directors and managers. •Remain current with all technology the company provides to enhance job efficiency. •May serve as liaison between support staff and funeral directors, acting as conduit of information regarding services, family needs, special requests, meetings and special events, etc. •Other business-related duties as assigned. •Assistance with daytime/nighttime funeral and memorial services may be required. •Assistance with setting up equipment for services and visitations, tables, table cloths, coffee/water/refreshments, family display items, etc. This position has no supervisory responsibilities. •High School Diploma or Equivalent •Two (2) years of administrative support experience Knowledge, Skills & Abilities - PREFERRED, but not required •Good written and verbal communication skills needed for interactions with grieving families, co-workers, and other stakeholders to generate accurate, timely responses to questions and requests in a calm, professional manner; •Collaborate easily with co-workers, keep shared information up to date, and work well independently and on projects; and •Works with other departments as needed. •Shares viewpoints and information openly and listens attentively to others' ideas and suggestions •Communicates in a timely and effective manner with manager •Proactively contributes to group objectives; volunteers to help others as needed •Ability to interface well with personnel at all levels http://www.w3.org/TR/REC-html40AAP/EEO Statement Equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veterans and/or any other status or condition protected by law, except where a bona fide occupational qualification exists.

Responsibilities

The P/T Weekend Receptionist serves as the first point of contact for the funeral home, interacting with families and providing administrative support. Responsibilities include maintaining cleanliness, answering phones, and assisting with funeral services as needed.