Dynamic Stability Physiotherapy & Pilates (Richmond & Ripponlea) are looking for a part-time receptionist to join our young, vibrant team, in a Physiotherapy & Pilates clinic setting. A motivated, attentive, and committed receptionist to start ASAP. This is a part time position spanning across our Ripponlea and Richmond studio.
You will be relied on to provide superior customer support, servicing patients, responding efficiently to a high intake of calls and emails between the two busy studios.
As this is an interactive role, applicants must have a mature and empathetic approach to patient care with exceptional communication and interpersonal skills, attention to details, and punctuality. Management experience preferred, but not essential.

Some of the key responsibilities include:

• Answering incoming calls and providing excellent customer service
• Making patient bookings and responding to inquiries
• Billing and file creation
• Scheduling follow up appointments and booking procedures
• Management of all file case and up to date results for patients
• Personal assistance for the clinical directors as required
• Assist the reception team with daily front of house and back of house duties

To be successful you must have:

• Ability to multi-task and cope within a fast paced setting
• Effective decision making skills
• Good communication skills, well groomed and well presented
• A strong team player and willingness to show initiatives
• Competency in various computer and scheduling programs
• Experience preferred. However, training and support will be provided.

Successful applicants will be well remunerated. You will work within a fun, supportive and collaborative team that thrive on customer service and networking. If the above sounds like you, please apply within.
Job Types: Part-time, Permanent, Casual
Pay: $49,900.00 – $82,005.76 per year

Benefits:

• Employee discount
• Employee mentoring program
• Work from home

Ability to commute/relocate:

• Ripponlea, VIC: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Authorisation:

• Australia (Required)

Work Location: In perso

• Answering incoming calls and providing excellent customer service
• Making patient bookings and responding to inquiries
• Billing and file creation
• Scheduling follow up appointments and booking procedures
• Management of all file case and up to date results for patients
• Personal assistance for the clinical directors as required
• Assist the reception team with daily front of house and back of house dutie