COMPANY OVERVIEW

Empire Cars Bedford is a family-run business specializing in quality used cars, with an onsite MOT station and workshop open to the public. Established in 2008, we pride ourselves on our professional, efficient, and reliable service.

SUMMARY

We are seeking an Assistant to the Owner based in Bedford to support our operations and enhance our customer service. This role is vital in ensuring the smooth running of our business and contributes significantly to our mission of providing exceptional service in the automotive industry.

• Provide administrative support to the owner and assist with daily operations.
• Manage schedules, appointments, and communications effectively.
• Maintain organized records and files for efficient retrieval.
• Handle customer inquiries via phone and email with professionalism.
• Support data entry tasks to ensure accurate information management.
• Collaborate with workshop staff to coordinate services for customers.
• Create sales invoices.
• Contribute to a positive team environment through effective communication.
• Qualifications
• Proven administrative experience in a similar role.
• Strong organizational skills with attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent clerical skills and ability to manage multiple tasks.
• Strong phone etiquette and communication skills.
• Typing proficiency for data entry tasks.