SKILLS

• Organisational Skills: High level of organisation and attention to detail to manage multiple documents and priorities effectively.
• Communication Skills: Excellent verbal and written communication skills for clear and professional interaction with diverse groups, including vulnerable clients, their families, and staff.
• IT Proficiency: Competence in using office software (e.g., Microsoft Office Suite, especially Word, Excel, and Outlook) and potentially care management software.
• Confidentiality: The ability to handle sensitive information with discretion and maintain strict confidentiality.
• Empathy and Patience: A patient and empathetic approach is crucial for working in a care-related environment.
• Problem-Solving: The ability to resolve communication issues and other day-to-day challenges efficiently.

MINIMUM QUALIFICATIONS

An NVQ Level 3 in Health and Social Care is essential. A minimum of 2 years of administrative experience within the health and social care sector is also a must.
Job Types: Full-time, Permanent
Pay: £28,000.00 per year

Benefits:

• Free parking
• On-site parking

Work Location: In perso

• Administrative Support: Manage the Registered Manager’s calendar and prepare documents and reports. Handle correspondence, including emails and phone calls, on behalf of the manager.
• Support with Daily Operations: Provide support in day-to-day operational tasks to ensure the office runs efficiently. This includes invoicing, Human Resources (HR) matters, and recruitment processes.
• Compliance and Documentation: Ensure all administrative tasks comply with CQC (Care Quality Commission) regulations. Help prepare for audits and inspections by organising and maintaining up-to-date records.
• Communication: Act as a central point of contact between the manager, care staff, clients, and their families. Draft and distribute important notices or updates.
• General Office Management: Maintain an organised filing system and perform other clerical duties as needed to support the office environment.