PABCO - Sales Administrator at My Career Site

Tacoma, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

15 May, 26

Salary

35.0

Posted On

14 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Administrative Support, Communication, Organization, Data Entry, CRM, HubSpot, Microsoft Office, Claims Processing, Warranty Handling, Reporting, Teamwork, Problem Solving

Industry

Wholesale Building Materials

Description

About the RoleWe’re looking for an outgoing, energetic person who loves helping others and thrives in a team environment. As a Customer Service Admin, you’ll be the friendly voice customers and contractors rely on for support. You’ll handle warranties, claims, and contractor programs with a positive attitude and genuine enthusiasm for creating a great experience, every single time. What You’ll Do Deliver friendly, professional, and responsive service to customers and contractors Process and track warranty and claims requests with accuracy and care Manage contractor program submissions, reporting, and communication Keep customer data up to date in our CRM (HubSpot) and assist with sales reporting Serve as the main contact for our contractor program hotline Step in to support the Customer Service Lead as needed What You Bring A big, friendly personality and a genuine love for helping people Strong communication and organization skills High energy, positive attitude, and eagerness to learn new things Experience in customer service or administrative support Comfort using Microsoft Office and learning new systems (CRM experience a plus) Ability to handle multiple priorities in a fast-paced environment Why You’ll Love Working HereAt PABCO Roofing, we take pride in our products and the people who represent them. You’ll be part of a supportive, upbeat team that values collaboration, dependability, and creating a positive experience for our customers. All applications are reviewed by real people: no AI screening or automated filters. Local Wages: $27 - $35 PABCO offers an excellent benefits and compensation package including medical, dental, vision, 401(k), profit sharing retirement plan and wellness programs. We are an equal opportunity employer and promote a drug free workplace. PABCO Roofing Products is proud to offer the following benefits to employees who meet eligibility requirements: Medical Dental Vision Life Insurance Accidental Death and Dismemberment Short and Long Term Disability 401K Profit Sharing Retirement Opportunity for various discretionary bonuses One week of vacation the first year Sick time accrued in accordance with State law 10 Paid Holidays per year Double time at 50 hours worked or more for non-exempt employees *Variables in stated pay may be attributed to education, experience, regional location, minimum wages, and internal promotions may include factors such as merit and seniority. We practice equal opportunity employment and are a safety-sensitive, drug-free workplace.

Responsibilities

The role involves delivering friendly, professional, and responsive service to customers and contractors, focusing on processing and tracking warranty and claims requests accurately. Responsibilities also include managing contractor program submissions, reporting, communication, and maintaining customer data in the CRM.