PACE Transportation Supervisor (Central Valley PACE - Stockton) at Golden Valley Health Centers

Stockton, California, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Aug, 26

Salary

73404.24

Posted On

22 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Transportation Scheduling, Staff Supervision, Routing and Dispatching, Budgetary Monitoring, Performance Improvement, Patient Care Planning, Vendor Management, Compliance Monitoring, Crisis Management, Lean Tools, Interpersonal Skills, Defensive Driving

Industry

Hospitals and Health Care

Description

Under the general supervision of the PACE Transportation Manager and Director, plans, organizes and implements the transportation services of the day health center. Location: Stockton, Ca. Schedule : Monday - Friday, 7:30am - 4:30pm. Compensation: Compensation: $69,908.80 - $73,404.24 This position will work and train at our Central Valley PACE Center in Modesto until the Stockton PACE Center is operational. Golden Valley Health Centers offers excellent benefits including Medical: (0 Deductible / $2,000 Individual; $4,000 Family Out-of-Pocket Max), excellent PPO coverages; Dental; Vision; 403(b) with match, FSA plans, gym discounts, and so much more! Duties and Responsibilities * Plans and coordinates all scheduling activities related to transportation for Central Valley PACE participants. * Supervises daily, the activities of the coordinator, drivers and aides. * Responsible for coordination of all outside service providers of transportation. * Reviews and verifies all bills for services provided by outside contractors. * Assures all necessary program records are maintained according to policy. * Participates as a member of the Interdisciplinary Team (IDT). Attends staff meetings and takes part in participant care planning. * Coach and counsel staff and administer appropriate disciplinary action in a timely manner. * Participating in performance reviews, monitoring budgetary practices, preparing staff schedules, developing and implementing performance improvement activities and providing off-hours administrative and in-person support. * Conduct system-wide analysis of transportation operations to ensure efficiency. * Coordinate resources across staff and contracted vendors and engage with vendors based on contractual thresholds, and reprioritize participant trips. * Maintaining and communicating policies and procedures clearly. * Makes adjustments to routes/trips on short notice and communicate changes. * Investigate participant/caregiver complaints and escalate to the quality team when necessary. * Model and promote service excellence and respectful relationships with participants, caregivers, and staff. * Observe each participant for any change in physical, mental, emotional and social functioning and shall report such changes to the licensed nurse. * Assists passengers on and off the van in a safe and courteous manner. Will work with medical equipment and manage other emergencies that may arise. * Ensures vehicle inspection logs are maintained and required maintenance completed. * Ability to interact professionally and respectfully with geriatric individuals including those with cognitive decline and/or physical frailties. * Trains drivers on established processes and test for competencies. * Participates in continuous improvement activities and use lean tools to measure results. * Serves as a backup driver as necessary. * Communicates scheduling to essential transportation team members to ensure all routes are appropriately scheduled. * Other projects and duties as assigned. Physical Demands * Ability to lift up to 30 pounds. Moving, lifting or transferring patients may involve lifting or pushing greater than 30 pounds, should be done with assistance as appropriate. * Must be able to hear staff on the phone and those who are served in-person, and speak clearly in order to communicate information to clients and staff. * Must have vision with or without lenses that is adequate to read memos, a computer screen, personnel forms and clinical and administrative documents. * Must have high manual dexterity. * Must be able to reach above the shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouching, reaching, kneeling, twisting/turning, fingering and feeling. Work Environment * Exposure to biohazards, including infectious material and waste and any other conditions common in a health care environment. * Subject to unpleasant odors. * Exposed to outdoor elements of heat, cold and rain when transporting patients. * The noise level is usually quiet to moderate, but may at times be noisy and crowded. Education/Experience Requirements Minimum Qualifications * Valid CA Driver's License, clean driving record, and vehicle insurance. * Current BLS CPR Card, certified by the American Heart Association or American Red Cross. * Upon hire, Defensive Driving Course will be required. * Must have good interpersonal skills and be able to work effectively in a team environment. * Meet a standardized set of competencies for the specific position description established by Central Valley PACE and approved by CMS before working independently. Education/Experience * High School Diploma, GED, or equivalent required. * Minimum two (2) years supervisory experience required, within a transportation setting preferred. * Minimum one (1) year routing/dispatching experience. * Minimum two (2) year experience transporting individuals with special mobility needs. * Six Sigma certification, preferred. * One (1) year prior personal care assistance experience, preferred; or ability to pass internal competencies.

Responsibilities

Plans and implements transportation services for the day health center, including scheduling and supervising drivers and coordinators. Coordinates with outside vendors and participates in the Interdisciplinary Team for participant care planning.