Our Group Benefits business is focused on creating an experience that is easy and meaningful to our clients. Group Benefits serves the needs of Plan sponsors, members and market sources, helping make Canadians healthier and organizations stronger.
The Admin Advantage team links people, technology and expert services to simplify group benefits administration and provide a consistent, powerful member and client experience. Our team supports our Group Benefits clients, coordinating efforts to provide world-class benefits administration and customer service.
If you enjoy working in a fast-paced, changing environment where every day brings something new and innovative ideas are encouraged, you may be the candidate we are looking for! Admin Advantage is looking for a Payroll Specialist (also known as PAD & Payroll Specialist) to join our team. The successful candidate will be a highly motivated, influential and passionate professional who is committed to building solid relationships while delivering on initiatives in a fast-paced and changing environment.

REQUIRED QUALIFICATIONS:

• Knowledge and experience in the financial industry, and specifically Group Benefits
• Prior experience in a payroll environment or working with payroll files

PREFERRED QUALIFICATIONS:

• Exceptional customer service focus
• Get it done mentally, flexible & adaptable to change, resiliency with ambiguity
• Strong Negotiation & Influencing Skills
• Action-Oriented Problem Solver
• Collaborative Team Player
• Produce high-quality deliverables on time
• Excellent verbal and written communication skills

• Manage payroll files, which include:
• Set up the system that allows the file to run
• Schedule and coordinate running the files
• Quality-check the files
• Send the files to the client
• Answer inquiries about the files and their content
• Manage pre-authorized debit (PAD) files, which include:
• Run queries to identify members who require pre-authorized debit (PAD)
• Build the pre-authorized debit (PAD) file that contains the members and their premiums
• Upload the pre-authorized debit (PAD) file into the treasury system
• Answer inquiries about the pre-authorized debit (PAD) transactions in the files
• Document the custom processes for payroll and pre-authorized debit (PAD) for your assigned clients
• Attend meetings with clients as the subject-matter expert for their payroll and pre-authorized debit (PAD) files