JOIN OUR TEAM AS WE UNVEIL SUTTON’S INAUGURAL PADEL TENNIS VENUE.

• Customer and Community Engagement:
• Ensure exceptional visitor satisfaction.
• Build and nurture strong relationships with both prospective and existing customers.
• Collaborate with local organizations to support S3’s social impact initiatives.
• Address customer concerns and ensure a positive experience for all visitors.
• Team Collaboration:
• Work effectively with the venue team and head office.
• Contribute to the growth and development of the padel player community in Sutton.
• Partner with colleagues from other venues and organizations as needed.
• Operational Support:
• Assist in daily operations, upholding the highest standards of customer service.
• Conduct daily compliance checks and ensure adherence to policies and procedures.
• Help create and implement lesson plans and Sutton’s session timetable.
• Provide feedback and guidance to monitor customer progress.
• Support the organization and execution of tournaments.
• Assist in the maintenance and upkeep of venue grounds, property, equipment, and facilities.
• Manage assigned administrative tasks efficiently.
• Ensure compliance with health and safety standards, implementing and monitoring safety protocols.
• Business Management and Development:
• Collaborate with the Venue Manager and Director of Operations to drive continuous improvements in venue offerings based on feedback, market trends, and stakeholder input.
• Actively promote sales and court occupancy.
• Help cultivate a vibrant and thriving padel community within the venue.
• Ensure that the venue and facilities are clean and well-organized.
• Assist in organizing and selling corporate and private events, while building connections with local schools and organizations.
• Support venue marketing efforts, including social media engagement, in collaboration with the marketing team to boost brand recognition and drive revenue.
• Contribute to the development of an operations manual for efficient venue management.
• Work with sponsors and partners to enhance the site.
• Coaching Responsibilities:
• Conduct sessions according to the established program timetable, ensuring classes start on time.
• Ensure effective and efficient session operations, including equipment setup and takedown.
• Maintain qualifications, licensing, and ongoing training requirements.
• Program and develop the venue coaching schedule.
• Oversee the training and development of club activators.
• Provide one-on-one coaching to customers.
• Organize and lead both group and individual coaching sessions.
  Job Types: Full-time, Part-time
  Pay: £35.00-£45.00 per hour
  Expected hours: 5 – 12 per week
  Work Location: In person
  Reference ID: PADEL COAC

Please refer the Job description for details