PERSON SPECIFICATION

• Degree-level education or equivalent relevant work experience
• Demonstrated passion, experience, and knowledge of Paid Media platforms, including PPC and/or Paid Social
• Proficiency in Microsoft Office/Google Workspace, specifically Excel/Google Sheets, Word/Google Docs, and PowerPoint/Google Slides
• Proven track record of consistently working to and meeting deadlines
• Strong time management skills, experience in project management, and the ability to effectively manage multiple tasks simultaneously
• Ability to think critically and creatively, with an impeccable attention to detail
• Proactive approach to problem-solving and ways of working, with the confidence to challenge and innovate
• Strong communication, organisation, and presentation skills
• Enjoys and excels in a team environment, contributing positively to team dynamics
• Analytical Skills; comfortable with mathematical concepts and proficient in handling large numerical datasets

ROLE OVERVIEW

Croud is a global, full service digital marketing agency with a unique business model that helps businesses drive sustainable growth in the new world of marketing. Croud was recently named a Sunday Times Best Place to Work for the second year in a row, and was named Performance Marketing Employer of the Year by PMW.
At Croud, we unlock potential by elevating our people, clients, and communities within a rapidly advancing and complex economy. We operate as a unique scaled network of Intelligent, Creative Specialists, enabling us to deliver superior brand outcomes and unlock potential for our people, our clients and our communities.
Our culture is strategically driven and inspired by a shared long-term vision. It is collaborative and connected, with a focus on continuous learning and mutual support.
We are energised by future thinking, driving innovation to achieve better outcomes. We are instinctively generous, actively including and empowering our people. Above all, we are purpose-driven, committed to positively impacting our people, the planet, and our global communities.

RESPONSIBILITIES

Key responsibilities include, but are not limited to:

• Actively participate in client strategy ideation and implementation, collaborating closely with broader teams across single or multi-channel dynamics
• Drive the creation and implementation of account development plans and strategies across the client portfolio to sustain and enhance client performance
• Lead client performance management activities within the team, encompassing optimisation efforts, innovative strategies for client performance improvement, daily checks, and adherence to best practice processes
• Take ownership of client budget management to ensure optimal budget pacing and prevent instances of over or underspending
• Support Paid Media Executives in their training and development, focusing on technical channel skills and soft skills enhancement
• Assist Paid Media Executives with data collation and analysis for client reporting purposes. Produce and communicate reporting summaries and executive summaries at a high standard
• Perform comprehensive data analysis to identify trends, patterns, challenges, and successes, leveraging support from the Croudie network. Identify and resolve anomalies within large datasets with well-planned corrective actions
• Deliver exceptional client service and communications across the client portfolio and within the broader business environment