YOUR OPPORTUNITY:

The Hamilton Family Health Team is one of the largest Ontario Health Teams in the province.
The Clinical Coach is responsible for working with participating community organizations in alignment with provincial direction established by Ontario Health and guidance developed by the Ontario Palliative Care Network. The Clinical Coach will drive practice change, with a focus on improving access to and quality of clinical care, aligned to the Palliative Care Health Services Delivery Framework in the Community (“The Delivery Framework”) and the Ontario Palliative Care Competency Framework.

Roles and Responsibilities:

• Provide palliative care coaching and mentoring to staff and clinicians in participating community organizations, to build primary-level palliative care competencies.
• Collaborate with leaders of community organizations on local service integration, and change management initiatives, using quality improvement methodologies to achieve results.
• Consult on clinical care when the complexity of the patients’ needs is beyond the existing competencies of providers (in the community organizations).
• Provide support to Indigenous communities and Indigenous organizations for their implementation efforts, where Indigenous communities wish to be involved, in collaboration with regional partners.
• Co-create the regional Delivery Framework implementation plan with Ontario Health, including required measurement and reporting.
• Attend all regional planning meetings and contribute to the regional palliative care implementation plan, especially plans for education and practice change.
• Provide feedback on key learnings related to coach role, along with providing input and reviewing regional progress reports as required.
• Foster regional collaboration and contribute to broader system integration.
• Develop relationships with key partners to establish trust, credibility, and respect.
• Support Ontario Health Team planning and/or implementation of palliative models of care (where there is readiness).
• Ensure alignment of community implementation with the guidance of the Ontario Palliative Care Network.
• Critically evaluate the quality of palliative care in participating community organizations.
• Lead engagement and community-building activities with participating organizations.
• Build competency amongst front-line community providers in the delivery of primary-level palliative care.
• Offer consultation as a palliative care expert to service providers in person, onsite, by telephone, by videoconference or through email.
• Provide support to Indigenous communities and organizations for their implementation efforts, as requested by those organizations and, where appropriate, in collaboration with regional partners
• Guide the creation of a quality improvement plan to address gaps.
• Provide limited and occasional direct patient care.

SUMMARY:

Classification: Non-union
Primary Location: Hamilton; Hybrid work
Schedule: Monday-Friday
Employee Class: Temporary Full-Time
Date Available: ASAP
Salary: $85,000 – 95,000

• Provide palliative care coaching and mentoring to staff and clinicians in participating community organizations, to build primary-level palliative care competencies.
• Collaborate with leaders of community organizations on local service integration, and change management initiatives, using quality improvement methodologies to achieve results.
• Consult on clinical care when the complexity of the patients’ needs is beyond the existing competencies of providers (in the community organizations).
• Provide support to Indigenous communities and Indigenous organizations for their implementation efforts, where Indigenous communities wish to be involved, in collaboration with regional partners.
• Co-create the regional Delivery Framework implementation plan with Ontario Health, including required measurement and reporting.
• Attend all regional planning meetings and contribute to the regional palliative care implementation plan, especially plans for education and practice change.
• Provide feedback on key learnings related to coach role, along with providing input and reviewing regional progress reports as required.
• Foster regional collaboration and contribute to broader system integration.
• Develop relationships with key partners to establish trust, credibility, and respect.
• Support Ontario Health Team planning and/or implementation of palliative models of care (where there is readiness).
• Ensure alignment of community implementation with the guidance of the Ontario Palliative Care Network.
• Critically evaluate the quality of palliative care in participating community organizations.
• Lead engagement and community-building activities with participating organizations.
• Build competency amongst front-line community providers in the delivery of primary-level palliative care.
• Offer consultation as a palliative care expert to service providers in person, onsite, by telephone, by videoconference or through email.
• Provide support to Indigenous communities and organizations for their implementation efforts, as requested by those organizations and, where appropriate, in collaboration with regional partners
• Guide the creation of a quality improvement plan to address gaps.
• Provide limited and occasional direct patient care