HILTON HEAD OCEANFRONT RESORT

Located on the sugar sand beaches of Hilton Head Island on the southern coast of South Carolina, this oceanfront resort is a tropical paradise unlike anywhere else in this premier destination. The Omni Hilton Head Oceanfront Resort offers beautiful oceanfront views to all of our guests.
Omni Hilton Head’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hilton Head Oceanfront Resort may be your perfect match.
Job Description:
To maintain the highest standards possible for the guest by insuring quick, efficient, and professional service to ensure satisfaction.

Responsibilities:

• Must be able to communicate effectively with guests and associates
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guest.
• Must remain professional in all situations.
• Understand and acknowledge of proper uniform and grooming standards.
• Ensure that the lobby public areas are maintained and cleaned by liaison with housekeeping department
• Assist with monthly inventory.
• Adhere to all policies regarding employee purchases.
• Follow proper procedure for accepting credit cards and checks.
• Maintain a cash bank.
• Verifying guest room numbers for room charges.
• Interact with other departments to ensure guest needs are satisfied.
• Adhere to proper food handling procedures.
• Proper knowledge of equipment use and safety procedures.
• Coffee maker/urn, toaster, microwave, beverage machines, bus trays, dishware, silverware, glassware, queen-mary cart, telephone, pen/pencil, photo-copying machine
• Walk-in refrigerator, Room Service tables, hot box,
• General office equipment such as computer, fax machine, copy machine, printer, telephones, hole punch, paper cutter, scissors, pen, pencil, paper, etc.
• Computer programs such as Word, Excel, Power Point, etc.
• Corporate software programs such as Kronos WFC, Open Table, Synergy, and Epitome
• Interior of hotel, in the restaurant, kitchen and guestroom. Exposure to extreme temperatures.
• Exposure to Food and Beverage hazardous cleaning chemicals.
• Exposure to food items and beverages.

Qualifications:

REQUIRED SKILLS:

• Minimum 1 year cash handling experience

PHYSICAL REQUIREMENTS:

• Able to lift up to 20 pounds
• Able to be on your feet for up to eight hours

• Must be able to communicate effectively with guests and associates
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guest.
• Must remain professional in all situations.
• Understand and acknowledge of proper uniform and grooming standards.
• Ensure that the lobby public areas are maintained and cleaned by liaison with housekeeping department
• Assist with monthly inventory.
• Adhere to all policies regarding employee purchases.
• Follow proper procedure for accepting credit cards and checks.
• Maintain a cash bank.
• Verifying guest room numbers for room charges.
• Interact with other departments to ensure guest needs are satisfied.
• Adhere to proper food handling procedures.
• Proper knowledge of equipment use and safety procedures.
• Coffee maker/urn, toaster, microwave, beverage machines, bus trays, dishware, silverware, glassware, queen-mary cart, telephone, pen/pencil, photo-copying machine
• Walk-in refrigerator, Room Service tables, hot box,
• General office equipment such as computer, fax machine, copy machine, printer, telephones, hole punch, paper cutter, scissors, pen, pencil, paper, etc.
• Computer programs such as Word, Excel, Power Point, etc.
• Corporate software programs such as Kronos WFC, Open Table, Synergy, and Epitome
• Interior of hotel, in the restaurant, kitchen and guestroom. Exposure to extreme temperatures.
• Exposure to Food and Beverage hazardous cleaning chemicals.
• Exposure to food items and beverages