Panel Management Specialist with German at NielsenIQ

Helsinki, Uusimaa, Finland -

Full Time

Start Date

Immediate

Expiry Date

06 Jan, 26

Salary

0.0

Posted On

08 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

German Language Skills, English Language Skills, MS Excel, MS Word, MS PowerPoint, Technical Affinity, Jira, Confluence

Industry

Software Development

Description

Job Description For over 40 years, GfK has been responsible for TV and video audience measurement in Germany. Program planners at TV stations, content producers, marketers, and media planners from brands and agencies rely on daily ratings provided by “AGF Videoforschung”, our client at GfK Media Measurement Germany, to evaluate the success of television broadcasts. GfK Global Service Center Media Measurement (GSC MM) is a global operations department located in Sofia. As a centralized operations Hub it includes positions with various job profiles on support and professional career track, working closely with all local markets Operations as well as various global Technology and Product teams. The department services include data monitoring and operations, support for various systems and processing pipelines, and data analytics both for MM Integrated Solutions and MM Core Currency products. We are currently seeking a (Junior) Specialist with German to join our Media Measurement operations department (Panel Development) in Sofia. Located in our Sofia Hub, he or she will work as a dedicated member of our Media Measurement Germany (MMG) department. The main responsibilities will include support to German speaking panel households participating in TV audience research, as well as contribute to various methodological and special projects. Documentation and quality management are also key aspects of the daily work. Key Activities First level support (via phone and email) to German-speaking panel participants in a media research panel Assist panel participants with technical problems Support in quality assurance – verify usage behavior (compliance) Identify opportunities to improve data quality Maintain household data using specialized software tools Assist in optimizing internal workflows and processes Act as a communication bridge between panel households and internal/external specialist departments Required skills and knowledge Very good German language skills, both spoken and written Good English language skills Good knowledge in MS Excel, Word and PowerPoint Technical affinity and ability to convey technical information effectively Experience with Jira and Confluence is considered as advantage Experience in support (telephone hotline) is considered as advantage We offer: Food vouchers of 120 BGN monthly Life Insurance Additional Medical Insurance, incl Prophylactics, Outpatient care, Inpatient care, Expenses for medications and medical products Additional paid leave of 3 days in case of no overdue leave days from previous year Free access to LinkedIn Learning platform. In addition: A Hybrid model of working: part of the week you work from home (home office), a part from the office. Working in an international organization, once you become a specialist in your field, you can count on numerous programs offering development or relocation to other departments or countries. Your development is important to us! Stable employment in a dynamic and international environment with an established position on the market. The opportunity to gain a valuable experience and knowledge of FMCG on the country and international level. Friendly working environment Additional Information Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

Responsibilities

The specialist will provide first-level support to German-speaking panel participants in media research and assist with technical problems. They will also contribute to quality assurance and documentation efforts.