The Pantry Operations Assistant role is vital to ensuring a welcoming, organized, and food-safe environment for our neighbors. This position supports daily operations of the pantry and warehouse across service locations (as needed), including stocking, distribution, volunteer support, and basic data entry. The role will also assist in expanding pantry operations as CCCNMO’s service footprint increases.

EDUCATION AND/OR EXPERIENCE

High school diploma/GED and a minimum of two years post-secondary education; bachelor’s degree in related field preferred. Two years’ related work experience in a similar position preferred.

OTHER QUALIFICATIONS

Ability to successfully pass a child abuse registry check and criminal background check and requires completion of the Protecting God’s Children VIRTUS training session. Licensed to operate a motor vehicle and ability to meet agency auto insurance coverage requirements. Local travel required.
Possess the ServSafe Certification or have knowledge of safe food handling and storage, inventory rotation and SOPs for warehouse operations. Ability to lift and/or move items weighing up to 70 pounds consistently, up to 150 pounds occasionally, and to push items that may weigh up to 2,500 pounds.
Frequent lifting and bending; full range of motion in lower and upper extremities and use of back; long periods of standing. Must be able to withstand temperature changes from repeated exposure to cold while working with inventory in walk-in refrigerator and freezer. This position requires the ability to work evenings and weekends.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ensure efficient pantry operations by maintaining organized, well-stocked, food-safe inventory and managing traffic flow.
• Support client-facing operations by enrolling new clients, ensuring accurate data entry, and providing a welcoming, trauma-informed experience.
• Assist with evening and weekend operations, including pantry distributions, food rescues, deliveries, and community events.
• Serve as point-of-contact for volunteer support during shifts, offering direction and guidance as needed.
• Other duties as assigned.